It is a shame. My viewing was on 18/11/2022 in DA8 area. Young-man who came to show me the flat explained everything to me. I was so happy offered within 4h of viewing. all requested documents were given immediately. I sent few e-mails as well as few calls but he himself found some sort of excuses for not given any decision on my offer. However, I found three lenders who were willing to offer a mortgage. Unfortunately, it has been already 7weeks??? NO news from anyone working for YOPA. Most importantly, I was foolish enough to write a very good customer review on this company and the staff which i regret very much. Please think few times before you believe these cow boys and girls.