The agent told me that the pay later option was best for my situation- but failed to mention that i would have to pay the whole fee if the sale didn’t happen within 10 months. Probate was required and the land registry had a 3-4 month delay at that time - he mid sold to me and I’m left trying to pay £1500 with an unsold property. Their customer complaint dept is so condescending, they just want cash and blamed me for “taking the cheap option”!!
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