They were hopeless at selling house, canceling and rebooking appointments , I assume as they weren't that close to the property. Swapped to another traditional estate agent, they seem better. However I had £1399 taken out of my account yesterday without any warning. Don't remember them mentioning any fees like that! They didn't say anything when I asked for keys back or I would have put up with them until the period expired, dreadful service
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