Asked for someone to come to give valuation. Date arranged, but I had to change it. Rearranged. Then received an email a day before valuation saying it was changed without any consultation with me. Contacted William Tilsley by email. He replied that he tried to telephone me. ( no missed calls) no message left. That set alarm bells ringing with me. Then came across this review site, and I am so glad I have decided not to do business with this company. If they can lie about telephoning me then I can not trust them.