1) During the free valuation, they valued my property at GBP 165,000. Then, after I instructed Yopa to sell my property, they said I am more likely to receive GPB 145,000. So they overvalued just to get my business. 2) The screwed the for sale board into a brand new wooden gate without checking with me. 3) I was never able to speak to their sales support team. They always offered that someone would call me back, and they never did. 4) The agent was impossible to get hold of. He did not reply to messages. 5) And worst of all, they maned to loose my house keys - go figure!