First I emailed about a property.. heard nothing so after time I phoned & made appointment to view .. even given name of person meeting me. So, I arrive at the property & phone Yopa to see where this person is..& guess what?? Apparently I should have waited for confirmation of apt & no one came!! what a wasted journey. I did receive some pathetic story why I'd heard nothing from original email but having since booked apt by phone any normal business would do everything to get a sale.. never again!!