All we wanted to do was view a house. I went through the Yopa booking system which I was impressed with but then it went downhill from there. I never got a reply from the agent in 3 days so I chased it up. I contacted Yopa and the person said they would chase the agent up. No reply again after 4 more days! I chased it up further. Same guy said he contacted agent but agent never replied, then gave me the email to the agent so I could chase him up. Bad customer service, a lack of immediacy and lazy! I would be very wary of using them and reading some reviews now I am glad I stopped there before pushing forward more.