Amanda
Where to start? Dreadful experience start to finish. Now left to take my case to the ombudsman. Tried to purchase a property through this agency. Suspected it might have an issue getting a mortgage. Agent told me categorically there wouldn’t be an issue. There was an issue. £590 later for totally wasted survey fee and customer services investigation into their employee tells me because he told me this over four weeks ago he can’t remember if he said this or not, and because it was verbal I have no case. We shall see. This outfit is unprofessional and tell lies. I can’t tell anyone if they should use them or not. I won’t be using them again and I firmly believe with this level of incompetence they won’t be around for long
1 year ago
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YOPA has a 1.67 average rating from 293 reviews

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