Naomi
Very poor attention service from both the customer services and our personal agent. Our house, in North Cambridgeshire, has been for sale with them for almost 9 months and we hardly had any viewings or received feedback thereafter. I repeatedly asked my agent to alter some photos on the listing which he didn't do until after numerous times of texting him he slso made mistakes on the listing information, resulting in us chasing him up to alter it. We also had alot of viewings cancel their appointments at the last minute, and after reading the poor service other sellers - and buyers - have experienced with Yopa I now suspect some appointment viewings perhaps weren't genuine. It took me 13 minutes to get through to Yopa on their main phone number today, which alone may put potential buyers off. We have cancelled their services and will be switching to a reputable high street agent. A waste of time and effort.
1 year ago
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YOPA has a 1.66 average rating from 295 reviews

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