Anonymous
I honestly wish I had found this site before agreeing to market my property with Yopa. I am sure there are agents working with Yopa who do offer a great service, but speaking from experience I would NOT recommend Yopa to anybody. Alarm bells starting ringing when a few people viewing our home mentioned negative experiences with our agent, but I gave her the benefit of the doubt. I really wished I had listened at this point because it became quickly apparent how bad the Yopa service was. We never received floor plans, even though this is in the contract and even though the agent took measurements etc at our appointment. Still to this day, after chasing repeatedly, we do not have floor plans. Our property is current SSTC and once this occurs Yopa no longer have any contact with you until the day you pay their fee. So basically you pay for them to complete an advert of the property and once you agree sale you never hear from them again. You will receive an email once price is agreed and that informs you that you will hear from Yopa every 4 weeks.....never happened! Trying to contact your local agent is physically impossible and I wish everybody luck trying to do so. The only positive of using Yopa is the online hub and the fact you can manage your own viewings. Apart from that I have nothing else positive to say and would ask people really think about using this company! They do not care about customer service and are only interested until you accept an offer on your home, after that you are on your own and good luck trying to contact them. I would not recommend this company to my worst enemy!
1 year ago
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YOPA has a 1.66 average rating from 297 reviews

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