Rob
Avoid like the plague!!!!! Avoid like the plague!!!!! What ever you do, do not use this company to represent you, or use them to sell your property!!! Be warned people, the scammers have more ethics than this company!!! You cannot get through to the ‘call centre’ if you are lucky, you will be waiting in excess of 10 minutes. I know, I’ve been testing the numbers to dial, direct and through the rightmove link, and check what they say about my property, each time saying it’s sold! When it’s clearly not! Forget the 7 day a week operation too that’s promised, as I found out when they are now not open on Sunday’s, another lie! They will try and sign you up to their preferred solicitors, avoid again, as they are hugely over priced, and try to charge you more than what’s quoted, as well as make huge, incorrect assumptions about your property, scary when you think they are supposedly legal representatives. I’ve tried to raise this with the local ‘agent’ to be told the call centre is nothing to do with him, I would have thought as the customer facing yopa representative, the sloping shoulder behaviour, to move onto another victim is ever present. I’ve raised this issue multiple times to the local yopa ‘agent’ a better description would be cowboys! I am generating more viewing on my own property direct, using social media, than the muppets from yopa! I’m also getting people knocking on my door, as well as posting contact details through my door, asking to view the property, as they either can’t get through to yopa, no call backs, or if lucky enough to get through, being told it’s sold! I have raised this multiple times with both the local agent, and the yopa ‘call centre’ being told that this is resolved, far from it I’m afraid, as each day I carry out test calls, wasting hours of my day waiting to get through, to be told the same messages again, the property is sold!!!! I’ve raised yet another complaint, explaining they yopa are in breach of the contract I have signed, for the services expected, to be told, well you have signed an agreement, again I have explained that yopa are not providing their side of the agreement, and I want it cancelling!!!! Please, what ever you do, DO NOT sign up with these people, is the biggest CON ever!!!!!!
1 year ago
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YOPA has a 1.67 average rating from 292 reviews

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