I had a very pleasant and timely exchange with Yummy at Zupapa. The response time was within 24 hours of each email sent and every question asked was responded to. I was looking for a replacement net for our 14' trampoline. Though the payment seemed a little fishy with the email address I was given, Yummy verified the payment was received and the order was processed immediately. I was shocked to receive our order so quickly. By the time I was given tracking information, delivery was scheduled for the next day! So fast! The net was exactly what we expected and fit our trampoline perfectly. They even checked in with us to make sure the package was safely delivered and met our expectations. It was fantastic customer service!