We got the 12 feet trampoline for our son and it was easy to put up. It is well-built and sturdy which was important to us because our son loves to jump. He spends a lot of time on it. Also, it does not budge with all the wind storms we have. Had to replace the net and so I messaged their customer service and spoke to Pearl. She was helpful and provided excellent support. I like that they stand behind their products and replaced the net at no cost to us. Not only do they have an excellent product but they also have excellent customer service. I will recommend their trampoline to anyone looking for a good quality product.