1outlets.com Reviews

4.0 Rating 375 Reviews
B-
Happiness Grade

1outlets.com have a Customer Happiness Grade of B-. Customers love their prices and customer service but are unhappy with their refunds.

A-

Price - Excellent

80.00%
Industry Average
It was the right product at the right price. I realize that you had delivery problems but it did arrive.
- Anonymous
The items were promptly shipped and delivered in reasonable time. Quality of items bought was better than expected. Price was reasonable. Overall an excellent experience. Wishing the team the very best….
- Puneet Nigam
Customer service is excellent. Always inform us status of delivery even though there is delay of delivery. Price is reasonable.
- Anonymous
B-

Delivery - Fast

70.59%
Industry Average
Very fast. Complete delivery in 3 weeks.
- Hoang Linh
Receive well, good delivery service.
- SoonAnn T.
Receive well, good delivery service.
- SoonAnn T.
E

Refunds - Difficult

37.84%
Industry Average
Do not trust them. They did not send my order and claim to give the refund via credit store despite multiple phone calls and email stating I wanted my refund into my credit card. After waiting for 5 months, I gave up and tried to use the store credit and it did not allow me to process my order. BEWARE
- SK
DO NOT BUY FROM HERE. This is a fraudulent website. They take your money, never send you the item and never refund you. Appalling. $250 down the drain.
- Charli
DO NOT BUY WITH THIS COMPANY! IT IS A SCAM!! You place an order, they say they are waiting for new batch of deliveries. After a few months they then say there is no stock. So you ask for a refund, they tell you the same scripted response and 9mths later I’m still dealing with my request!! DO NOT MAKE THE SAME MISTAKE!!
- Anonymous
93.44%
Industry Average
my goods and products condition is very nice. Thanks for giving my service.
- Mohammad
Super service is here.
- nitu sahu
Thanks for best service. Iam very happy to receive my goods.
- Anderson