304 Clothing Reviews

Name: 304 Clothing
Rating: 4.51

4.5 Rating 6,364 Reviews

88 %

of reviewers recommend 304 Clothing

4.5

Based on 6,364 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 82%
Accurate And Undamaged Orders	97%
Customer Service
Communication Channels	Email, Live Chat, Telephone
Queries Resolved In	Under An Hour
Customer Service	4.4 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Easy

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304 Clothing 5 star review on 20th May 2023

Clare Robb

304 Clothing 5 star review on 13th March 2023

Adele Alexander

304 Clothing 5 star review on 13th January 2023

Obe Douglas

304 Clothing 5 star review on 14th November 2022

Gary Felix

Anonymous

Anonymous // 01/01/2019

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“Ordered months ago. Have not seen anything. Have emailed 3 times still nothing. Reading the reviews I’m clearly not the only one!”

Helpful Report

Posted 2 weeks ago

Thank you for bringing your concerns to our attention. We are sorry to hear that you had a negative experience and would like to address this matter further to ensure your satisfaction as a valued 304 Clothing customer. Please reach out to us at help@304clothing.com with additional details about your experience, including any specific issues you encountered. We value your feedback and are committed to resolving any issues you may have. Thank you for giving us the opportunity to improve.

Posted 2 weeks ago

“Been nearly a month and still not received order ordered on 30th October and not even been despatched emailed on 13th to say having problems with there courier will send out asap then email over tracking number been 7 days and still no email”

Helpful Report

Posted 3 weeks ago

“304 Clothing have been absolutely fanastic to shop with in my experience. I'd purchased from them a few years ago, and have been really impressed with the quality of the clothes and how well they have lasted. I recently was browsing their website again and quite a few things caught my eye. I decided to place another order and it was delivered on time. The size of the joggers were too big for me (my mistake) so I contacted the team to query how I could exchange it, and received a prompt response. The new size was shipped out to me very quickly. After I'd received my order, I had a small issue with one of my items and contacted the team to ask for support. Again, a very prompt response with instant action to resolve the issue. I must say, the clothing itself is top quality, but the customer service I'd received was outstanding. This has been the best customer service I've had, and I really look forward to shopping with you more in the near future.”

Helpful Report

Posted 1 month ago

Hi Kai! Thank you for taking the time to share your positive feedback! If you have any additional questions or if there's anything else we can assist you with, please don't hesitate to reach out by emailing help@304clothing.com Your satisfaction is incredibly important to us, and we're here to make sure your experience remains seamless. We sincerely appreciate your support and for choosing 304 Clothing. Thank you for your business!

Posted 1 month ago

“Waiting for 5 months for my paid order. Getting no response on my emails. Total scam.”

Helpful Report

Posted 3 months ago

Thank you for bringing your concerns to our attention. We are sorry to hear that you had a negative experience and would like to address this matter further to ensure your satisfaction. Please reach out to us at help@304clothing.com with additional details about your experience, including any specific issues you encountered. We value your feedback and are committed to resolving any issues you may have. Thank you for allowing us to improve.

Posted 2 months ago

“Write customer review for clothing brand name soulscape”

Helpful Report

Posted 3 months ago

“Was impressed with the quality and material of the hoodie and t-shirt that I bought especially the t-shirt. I would recommend this clothing.”

Helpful Report

Posted 3 months ago

Thank you for taking the time to share your positive feedback! We are thrilled to hear that your recent order has been successfully delivered. If you have any additional questions or if there's anything else we can assist you with, please don't hesitate to reach out by emailing help@304clothing.com Your satisfaction is incredibly important to us, and we're here to make sure your experience remains seamless. When placing your next order reach out to us via email above and we will make sure you will be looked after! We sincerely appreciate your support and for choosing 304 Clothing. Thank you for your business!

Posted 2 months ago

“I was a good customer I am very upset I didn’t received my order. And I didn’t have my refund. I sent several messages without any replies.”

Helpful Report

Posted 4 months ago

Thank you for bringing your concerns to our attention. We are sorry to hear that you had a negative experience and would like to address this matter further to ensure your satisfaction. Please reach out to us at help@304clothing.com with additional details about your experience, including any specific issues you encountered. We value your feedback and are committed to resolving any issues you may have. Thank you for allowing us to improve.

Posted 2 months ago

“This is beyond a joke now, I have email 3 times. Including emailing your CEO which was in your ‘write a review’ email. All I want is an exchange. I have send the item back on the 30th of July and still heard nothing? I need someone to contact me asap or refund me my money”

Helpful Report

Posted 4 months ago

Thank you for bringing your concerns to our attention. We are sorry to hear that you had a negative experience and would like to address this matter further to ensure your satisfaction. Please reach out to us at help@304clothing.com with additional details about your experience, including any specific issues you encountered. We value your feedback and are committed to resolving any issues you may have. Thank you for allowing us to improve.

Posted 2 months ago

“I didn’t receive my order 133605. I want to be refund I paid £23.98. I am not happy with this company. They just don’t reply to my several emails. It s not a serious company.”

Helpful Report

Posted 4 months ago

Thank you for bringing your concerns to our attention. We are sorry to hear that you had a negative experience and would like to address this matter further to ensure your satisfaction. Please reach out to us at help@304clothing.com with additional details about your experience, including any specific issues you encountered. We value your feedback and are committed to resolving any issues you may have. Thank you for allowing us to improve.

Posted 2 months ago

“Very bad company I still waiting for my refund. Instead they proposed 15%. I just want my refund £23.98 order number 133605. Don’t order anything with this company. There is always a mistake with size.”

Helpful Report

Posted 4 months ago

Thank you for bringing your concerns to our attention. We are sorry to hear that you had a negative experience and would like to address this matter further to ensure your satisfaction. Please reach out to us at help@304clothing.com with additional details about your experience, including any specific issues you encountered. We value your feedback and are committed to resolving any issues you may have. Thank you for allowing us to improve.

Posted 2 months ago

“Do not ever order anything here. I have ordered 2 t shirts in march, 5 months ago (!) and still have not received it. Despite sending lots of emails I haven’t been helped a single time. Now I received an update from the custom clearance that it did not get trough and will Ben sent back to 304 in 6 (!) weeks. Thanks for your service 304!”

Helpful Report

Posted 4 months ago

Thank you for bringing your concerns to our attention. We are sorry to hear that you had a negative experience and would like to address this matter further to ensure your satisfaction. Please reach out to us at help@304clothing.com with additional details about your experience, including any specific issues you encountered. We value your feedback and are committed to resolving any issues you may have. Thank you for allowing us to improve.

Posted 2 months ago

“My order took months to arrive. When it did finally arrive I never received what I ordered. I order a box that was supposed to have a hoodie a T-shirt and a pair of pants. I got three tshirts. Very upsetting paying that much money for tshirts.”

Helpful Report

Posted 4 months ago

Thank you for bringing your concerns to our attention. We are sorry to hear that you had a negative experience and would like to address this matter further to ensure your satisfaction. Please reach out to us at help@304clothing.com with additional details about your experience, including any specific issues you encountered. We value your feedback and are committed to resolving any issues you may have. Thank you for allowing us to improve.

Posted 2 months ago

“Sorry I still don't receive it”

Helpful Report

Posted 4 months ago

Thank you for bringing your concerns to our attention. We are sorry to hear that you had a negative experience and would like to address this matter further to ensure your satisfaction. Please reach out to us at help@304clothing.com with additional details about your experience, including any specific issues you encountered. We value your feedback and are committed to resolving any issues you may have. Thank you for allowing us to improve.

Posted 2 months ago

“I ordered a T- Shirt for my daughter and it arrived late. The size was not good for her and I contacted the company to xchange the item. Up to now no one has responded This is not great.”

Helpful Report

Posted 5 months ago

Thank you for bringing your concerns to our attention. We are sorry to hear that you had a negative experience and would like to address this matter further to ensure your satisfaction. Please reach out to us at help@304clothing.com with additional details about your experience, including any specific issues you encountered. We value your feedback and are committed to resolving any issues you may have. Thank you for allowing us to improve.

Posted 4 months ago

“I am still waiting for my order. I sent few messages without reply. I don t thing it’s professional.”

Helpful Report

Posted 5 months ago

Thank you for bringing your concerns to our attention. We are sorry to hear that you had a negative experience and would like to address this matter further to ensure your satisfaction. Please reach out to us at help@304clothing.com with additional details about your experience, including any specific issues you encountered. We value your feedback and are committed to resolving any issues you may have. Thank you for allowing us to improve.

Posted 4 months ago

“Terrible company, Terrible customer service, all round Terrible”

Helpful Report

Posted 5 months ago

Hi Wayne, Thank you for bringing your concerns to our attention. I can confirm your refund has now been processed. We are sorry to hear that you had a negative experience and would like to address this matter further to ensure your satisfaction. Please feel free to contact us at help@304clothing.com with more details about your experience, including any specific issues you had. We value your feedback and are committed to resolving any issues you may have. Thank you for allowing us to improve

Posted 5 months ago

“Awful turnaround time from when I ordered I got it 3 months later in the wrong size Will never order from them again”

Helpful Report

Posted 5 months ago

Hi Jacob, Thank you for bringing your concerns to our attention. We are sorry to hear that you had a negative experience and would like to address this matter further to ensure your satisfaction. Please feel free to contact us at help@304clothing.com with more details about your experience, including any specific issues you had. We value your feedback and are committed to resolving any issues you may have. Thank you for allowing us to improve

Posted 5 months ago

“Wrong item received, no response via email on several occasions, now returned item still waiting for refund! Shocking company, will never use again! My order number is #133606 35 Fusilier way Kirton in Lindsey DN21 4LJ Still not record my refund and it’s been 11 days since you received it. Please sort out my refund.”

Helpful Report

Posted 5 months ago

Hi Mandy, Thank you for bringing your concerns to our attention. We are sorry to hear that you had a negative experience and would like to address this matter further to ensure your satisfaction. Please reach out to us at help@304clothing.com with additional details about your experience, including any specific issues you encountered. We value your feedback and are committed to resolving any issues you may have. Thank you for allowing us to improve.

Posted 5 months ago

“Order took over 2 months to arrive for 2 t-shirts. Emails were ignored and I had to open a case for a refund with my credit card company to get my money back. Won’t buy from this brand again.”

Helpful Report

Posted 5 months ago

Hi Arron, Thank you for bringing your concerns to our attention. We are sorry to hear that you had a negative experience and would like to address this matter further to ensure your satisfaction. Please reach out to us at help@304clothing.com with additional details about your experience, including any specific issues you encountered. We value your feedback and are committed to resolving any issues you may have. Thank you for allowing us to improve.

Posted 5 months ago

“Whilst the quality of clothing delivered (after 3 months from ordering) was good (and better than anticipated) my experience of 304 was awful. Numerous emails and numerous lie after lie until the emails started to bounce. I was amazed the order turned up. I appreciate the email recently received to say sorry however this was a little late as it doesn’t make up for a birthday present not being delivered on time.”

Helpful Report

Posted 5 months ago

Hi Leanne, Thank you for bringing your concerns to our attention. We are sorry to hear that you had a negative experience and would like to address this matter further to ensure your satisfaction. Please reach out to us at help@304clothing.com with additional details about your experience, including any specific issues you encountered. We value your feedback and are committed to resolving any issues you may have. Thank you for allowing us to improve.

Posted 5 months ago

304 Clothing is rated 4.5 based on 6,364 reviews