“I am writing to express my dissatisfaction with the recent experience I had with 6pm I placed an order for a jacket that I was very excited about for my child. However, the order was never delivered. Upon attempting to log into my account, I discovered that it was blocked.
I emailed your customer service but received no response. When I called your support team, I was informed that my account was blocked without explanation, because I was new customer. Prior to placing this order I researched the company saw it was connected to amazon. I was further told that my order had been canceled, the item was no longer available, and my account was subsequently unblocked. This experience has left me frustrated and disappointed. As a government employee, I take reliability and customer service seriously, and I believe others should be aware of such practices. I will be submitting this matter to the Better Business Bureau for review.”
