“Went over and above service , was pulling my hair out till Mr.Singh arrived.
He knew exactly what he was doing his knowledge was beyond none, would 100% recommend,
Was on time and even checked later that everything was working.
“Woke up early this morning to a very leaking radiator which had caused a worrying amount of water to puddle under sofa , rugs etc and boiler having to be switched off ( so no water, no heating ) I was so grateful that Urban Surburban attended so quickly and the source of the problem was quickly identified by Gurjit and rectified especially so early on a Sunday! Fixed and double checked boiler pressure . All sorted .”
“honest plumbing services, knew how to find and fix faults .communication excellent.
This is where national companies need to be ... as I was let down by them and had to resort to local plumbing services”
“We have boiler insurance cover and their network could not send a engineer for 2days, we found Urban Suburban Gas through a internet search. The engineer attended same day as promised and returned next day with the replacement part.
The fixed price repair of £150 is not for the total job its per visit so we paid £300 plus parts which phone operator explained on call and it was not misleading.
They re-instated our Heating and Hot water which is a small price to pay for today's necessity of such services.”
“On time, engineer sent me a link so his journey can be tracked. solved my boiler issue within 45seconds literally and showed me how to solve this for future failures, he explained this is something the home owner can also do.
Best Plumbers in Walton on Thames!”
“The Gas Engineer actually turned up, compared to the other 3 companies I contacted who did not turn up. He knew what he was talking about and solved my heating problem by replacing the motorised valve which he had in the van. to be honest I cannot fault their conduct, for sure setting the standards for plumbers in Egham”
“Gurjit came to my property to identify a leak on my Worcester Bosch Boiler.
From the very outset, I found that Gurjit's conduct was of the very highest standard that I could expect, and certainly has surpassed both my expectations and previous experiences with other specialists.
His telephone manner was both polite and concise, taking the time to listen to me and use his in-depth knowledge to determine what the root cause of the issue was. Before he left his previous customer he provided me with a tracking page so that I could see the progress of his journey, saving me sitting and waiting for him to arrive. On attendance, he was charming and smartly dressed, and quick to get to work and immediately found the problem, and then fitted the part which he had already carried in based on his earlier diagnosis. The job was completed very quickly, no mess was left behind and the system was up and running leak-free just as I had hoped.
Many thanks to Urban Suburban :)”
“I suffer from anxiety and instead of a gas engineer I think got a therapist, what an amazing man this engineer was very calm and alert and repaired my boiler correctly. I felt comfortable letting him my house.
Highly recommended 5 - Customer Services great 5 - Technical knowledge 5”
“National Grid cut our gas supply because of a gas leak, Urban Suburban Gas turned up on time and after testing and inspection found the leak and carried out repairs and our boiler is back up and running. We would recommend them highly, based upon Polite Customer Service 100% Gas Safe and technical knowledge”