BeautyBay.com Reviews

3.7 Rating 25 Reviews
68 %
of reviewers recommend BeautyBay.com

Phone:

01618484480

Location:

PO Box 518, - United Kingdom
M5 0BN

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Not received goods, and still awaiting refund after 6 weeks. Would not use again, shocking customer service.
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Posted 3 years ago
This review is regarding the liquid lipstick shade 'Wicked' from Lunar Beauty. First of all, I was very excited to try out this product because I needed a new black lipstick as mine had just ran out. I loved the way this product looked online and I was happy to support this brand. The lipstick arrived perfectly. The problems occurred once I attempted to apply. The formula is extremely thick, I think the best comparison would be greasy tar or Vasaline. It barely has no pigment and doesn't build up very well. The dry down isn't great either after around ten minutes it is still sticky. Overall, I'm extremely disappointed by this product and will not be re-purchasing, such a shame as I like the brand!.
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Posted 4 years ago
Ordered a promade eyebrow cream it arrived not the colour advatised and no where near the colour it should be . I sent a email with both colours to show the difference to then be told they match when they clearly don't . I won't be ordering anything again as ill be worried won't be close to how they advatise it . awful .
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Posted 4 years ago
My daughter ordered the morphe palette as a present. Arrived today totally smashed and has covered my kitchen arm and my husband in eyeshadow. My daughter contacted customer services and they offered a 40% discount if I keep it, or refund in full if I send it back! Seriously! I cannot touch it as totally smashed. I will be taking this further as I have read so many other reviews like this. Disappointed is an understatement. Will never use them again. It’s strange how the reviews all related to the morphe pallets. Would appreciate a little more in the way of recompense beauty bay! Please feel free to contact me.
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Posted 6 years ago
Ordered a Morphe eyeshadow palette, when i recieved my palette it was completely smashed to bits and could not be used. As this order was being used as a gift i was unable to do so because of how bad the condition of the palette was. As i proceedeed to email Beautybay customer services they allowed me to keep the palette without returning it (had to go in the bin anyway) and processed a refund into my account. Will never order off beautybay again as they clearly dont put enough time into ensuring their makeup powders/shadows and blush will arrive safely on their journey.
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Posted 6 years ago
BeautyBay.com is rated 3.7 based on 25 reviews