CPC Reviews

Name: CPC
Address: Armley Road, Leeds
Rating: 3.82

3.8 Rating 34 Reviews

71 %

of reviewers recommend CPC

3.8

Based on 34 reviews


Shipping & Delivery
Delivery Methods	Courier
Customer Service
Communication Channels	Email

About CPC:

For over 40 years, CPC has been widely recognised by the industry as one the UK’s leading single-source suppliers of electrical products, tools & accessories; servicing hundreds of thousands of customers. Boasting a range of over 100,000 lines, CPC gives instant access to a comprehensive range of products including; Mains Electrical Equipment, Cable, Power Solutions, Computer Products, Audio Visual Equipment, Computer Products, Audio Visual Installation and Test Equipment, Tools, Hardware & Storage and Site Maintenance.
The entire CPC range is stocked on-site in our massive 175,000 sq ft distribution facility with goods being despatched directly on the day of order.

Location:

Armley Road
Leeds
LS12 2QQ

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Anonymous

Anonymous // 01/01/2019

Filter: Rated 3 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“I have shopped at CPC for many years, I used to live in walking distance from CPC in Fulwood Preston. I have had little problems with orders, nothing that has not been sorted out relatively easily. But now I live in Scotland and orders need posting it is a different experience. I ordered an exterior LED light and it arrived with chipped glass. So I contacted CPC to arrange for this to be collected and replaced. I waited in all day and the courier who was meant to collect did not show up. CPC customer services said they can't help with that. What they did suggest is to print a new label and take it to a drop off shop. Well, I wasn't going to wait in a second day and risk the courier not turning up again, so I took it to a drop off shop. A 12 mile round trip, so that costs me in very expensive fuel, when I have paid for free delivery and returns. I am not impressed with CPC saying they can't do anything about couriers not showing up, that is ludicrous. I will now have to avoid CPC if I can purchase what I need elsewhere, because so many items arrive broken or damaged in some way these days when shopping online. This is going to cost people a lot of money driving to shops to return items, I doubt people will want to do it too many times, I know I don't. It is a real shame, CPC was one of my favourite places to purchase from, but the unreliable courier element will make me think twice in case more items turn up defective. Perhaps CPC should take some responsibility for not only arranging collection and delivery, but sorting out problems with unreliable couriers.”

Helpful Report

Posted 1 year ago

“quick delivery on smaller items”

Helpful Report

Posted 6 years ago

CPC is rated 3.8 based on 34 reviews