Coolshop Reviews

1.4 Rating 189 Reviews
10 %
of reviewers recommend Coolshop
1.4
Based on 189 reviews
Shipping & Delivery
Delivery Methods
Postal Service, Courier
Average Delivery Time
Over 7 Days
On-time Delivery
Greater than 29%
Accurate And Undamaged Orders
Greater than 73%
Customer Service
Communication Channels
Email, Live Chat, Telephone
Queries Resolved In
Over A Week
Customer Service
1.2 out of 5
Returns & Refunds
Refunds Process
Difficult
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About Coolshop:

Coolshop.co.uk covers the cheapest prices on videogames, consoles etc. and includes free shipping. Fast delivery of games and consoles. Blu-ray, PC, PS2, PS3, PSP, XBOX 360, Nintendo Wii, Nintendo DS - all the best prices available.

Location:

-, - United Kingdom

How quickly does Coolshop resolve customer queries?
(1 month ago)
Greater than 69% of reviewers feedback is Coolshop takes over a week to resolve customer queries.
(1 month ago)
C
60.87%
Industry Average
Put in an order for a set of six my little ponies far my granddaughters Christmas, had the order away before I read the adverse reviews on various sights ,thought I'd mad a big mistake ,but on the contrary this company have been excellent, the order arrived early and was in perfect condition and at just over £ 29 was real value,and I was able to track my delivery from Denmark through Holland to England and then by Royal Mail to Scotland on there website ,great service
- Jim H
Quick and easy, these reviews put me off but I can recommend them and customer service has a quick and pleasant chat now.
- James De Meillon