Fineflora Reviews

Name: Fineflora
Address: Merton Nursery Points Lane St Andrew Guernsey, CHANNEL ISLANDS
Rating: 1.68

1.7 Rating 31 Reviews

16 %

of reviewers recommend Fineflora

1.7

Based on 31 reviews


Shipping & Delivery
Delivery Methods	Postal Service
Customer Service
Communication Channels	Email

About Fineflora:

Fineflora help you send flowers by post and beautiful Guernsey freesias to the UK from £15.00. Fast delivery, 100% secure ordering and free Fineflora Points with every order. We deliver Flowers, Bouquets, Plants, Gifts and Seasonal Hampers throughout the UK and an International Flower Delivery service.

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Email:

info@fineflora.com

Location:

Merton Nursery Points Lane St Andrew Guernsey
CHANNEL ISLANDS
GY6 8UJ

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Fineflora 1 star review on 2nd April 2021

Mrs Manning

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Lovely flowers, easy to use website and flowers fresh and good value!”

Helpful Report

Posted 6 years ago

“Excellent service, no complaints from recipients. Only on two occasions have my flowers not arrived in all the years I have used fine flora and the issue was dealt with quickly and flowers resent and delivered ok. Ok, a little expensive but I trust the team and customer care. Would recommend”

Helpful Report

Posted 6 years ago

“What a joke...but an expensive one at £25 for a twig.... Not value for money. Don't waste your time or money...was told by fineflora that the poorly looking twig was normal quality for a natural product. Save your money. Go to a garden centre!!!! Was never offered my money back even though I was OBVIOUSLYcompetley dissatisfied with my i period purchase”

Helpful Report

Posted 6 years ago

“What is delivered is far from as advertised....appalling 😞”

Helpful Report

Posted 6 years ago

“Shocking quality, complete rip off.”

Helpful Report

Posted 6 years ago

“Easier to use to order flowers online from than other sites selling flowers. The flowers ordered (Freesias £20) arrived on time and lasted well. Freesias actually arrive in bud so open up over a few days. Freesias from Guernsey are a real joy so would defin recommend FinefloraCom as a bookmark for flower delivery. Prices seem reasonable and service reliable”

Helpful Report

Posted 6 years ago

“Always offers an easy way to send flowers to friends and family. They always say how pretty and nice the flowers are and the freesias are a definite family favourite. Grown in Guernsey so good and fresh.”

Helpful Report

Posted 6 years ago

“Wish i had done some research first, ordered flowers for a very good friends 60th Anniversary, flowers didn't turn up, When i emailed they said would send out another bunch. Advised no need as was a week late and would like a refund. Was told that its basically Royal Mails fault although i paid £5.95 - they seem to think i should have paid £15 for a courier.... very poor service - never again.”

Helpful Report

Posted 7 years ago

“From start to finish just awful, first ordered never turned up with just the delivery note turning up no flowers, they did resend the flowers, but why bother, substandard bunch with few buds and a load of leaves. Contacted them and was sent a very condescending email back with no offer or anything. So i would avoid this company, utterly awful.”

Helpful Report

Posted 8 years ago

“I ordered flowers for my mother and my partners mother. When they turned up they were nothing like what was ordered. We ordered freesias with 20 stems, a small bunch of flowers came with only 9 stems and the flower heads all fell off, the next bunch came supposedly 38 flowers, but only 11 stems and no flower heads turned up!! been emailing customer service for 7 days now and they are now telling me i will not be getting a refund as these are acceptable. would NEVER go with these again!!”

Helpful Report

Posted 9 years ago

“I ordered mother's day flowers on 26th Feb for delivery 9th March. I discovered on 10th March that they hadn't been delivered. Emailed customer support for 4 days running before I got an answer. apparently they couldn't just track my order through the booking reference (?) and asked for all details I gave them. Emailed it numerous times before I got a reply asking for the exact house number last week(I'd given a house name and postcode still not enough apparently). I emailed a reply and asked that the order be cancelled and my card refunded. I've now sent it numerous times and still no answer, refund or flowers. Don't use this company, they are incompetent and don't care.”

Helpful Report

Posted 11 years ago

Fineflora is rated 1.7 based on 31 reviews