Fineflora Reviews

Name: Fineflora
Address: Merton Nursery Points Lane St Andrew Guernsey, CHANNEL ISLANDS
Rating: 1.68

1.7 Rating 31 Reviews

16 %

of reviewers recommend Fineflora

1.7

Based on 31 reviews


Shipping & Delivery
Delivery Methods	Postal Service
Customer Service
Communication Channels	Email

About Fineflora:

Fineflora help you send flowers by post and beautiful Guernsey freesias to the UK from £15.00. Fast delivery, 100% secure ordering and free Fineflora Points with every order. We deliver Flowers, Bouquets, Plants, Gifts and Seasonal Hampers throughout the UK and an International Flower Delivery service.

Visit Website

Email:

info@fineflora.com

Location:

Merton Nursery Points Lane St Andrew Guernsey
CHANNEL ISLANDS
GY6 8UJ

Write Your review

Tell us how Fineflora made you happy

Help future customers by talking about customer service, price, delivery, returns & refunds.

Minimum 10 characters

Would you like to add a photos or videos?

Strengthen your review by uploading photos & videos.

Drag files here or browse

(Supported files: jpg, png, mpeg, ogg, mp4 & webm)

What's your name?

Leave this blank if you'd like to publish your review anonymously.

(Optional)

What's your email?

We need your email address to verify that your review is genuine

Please note that we may share your email with the company to verify your order.

Fineflora 1 star review on 2nd April 2021

Mrs Manning

Anonymous

Anonymous // 01/01/2019

Filter: Helpful None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“I ordered flowers for Valentines day to be delivered to the hotel where we were staying. These were ordered in plenty of time and Fine flora were still advertising their Valentine flowers day(s) after i had ordered mine by first class post, They never arrived! on Valentines day - but did the day after when we left. To me this is totally unacceptable. My wife had no flowers for the first time in 47 years and was very upset. Fineflora did not seem bothered at all saying it was out of their hands as it was the postal service at fault. This would be true for all of their flowers. £35 flowers on Valentines day are only £8 the day after. Fine flora refuse to refund any monies. I will not be using this company again. Had a read these reviews before purchasing when nearly 60% award one star, i would not have used them. Be warned - go elsewhere.”

Helpful Report

Posted 6 years ago

“From start to finish just awful, first ordered never turned up with just the delivery note turning up no flowers, they did resend the flowers, but why bother, substandard bunch with few buds and a load of leaves. Contacted them and was sent a very condescending email back with no offer or anything. So i would avoid this company, utterly awful.”

Helpful Report

Posted 8 years ago

“I ordered flowers for my mother and my partners mother. When they turned up they were nothing like what was ordered. We ordered freesias with 20 stems, a small bunch of flowers came with only 9 stems and the flower heads all fell off, the next bunch came supposedly 38 flowers, but only 11 stems and no flower heads turned up!! been emailing customer service for 7 days now and they are now telling me i will not be getting a refund as these are acceptable. would NEVER go with these again!!”

Helpful Report

Posted 9 years ago

“I ordered mother's day flowers on 26th Feb for delivery 9th March. I discovered on 10th March that they hadn't been delivered. Emailed customer support for 4 days running before I got an answer. apparently they couldn't just track my order through the booking reference (?) and asked for all details I gave them. Emailed it numerous times before I got a reply asking for the exact house number last week(I'd given a house name and postcode still not enough apparently). I emailed a reply and asked that the order be cancelled and my card refunded. I've now sent it numerous times and still no answer, refund or flowers. Don't use this company, they are incompetent and don't care.”

Helpful Report

Posted 11 years ago

Fineflora is rated 1.7 based on 31 reviews