GorgeousCouture Reviews

Name: GorgeousCouture
Rating: 1.21

1.2 Rating 19 Reviews

5 %

of reviewers recommend GorgeousCouture

1.2

Based on 19 reviews


Shipping & Delivery
Delivery Methods	Courier, Postal Service
Customer Service
Communication Channels	Email

About GorgeousCouture:

Buy Gorgeous Couture Italian jersey and Swarovski crystal dresses online from their exclusive online boutique GorgeousCouture.com. Not only can you choose from beautiful sexy party dresses and celebrity style dresses - including LA style, Nicole Ritchie style, Girls Aloud style dresses, Hollywood red carpet dresses, Jessica Biel style, Eva Longoria style dresses, Victoria Beckham Posh Spice style dresses, Kate Moss style, prom dresses, even the perfect races dress - and you can also opt to have the dress made to measure! All dresses arrive packaged in a beautiful embossed gift box free of charge! Free celebrity stylist advice

Visit Website

Phone:

0845 331 3320

Email:

customerservices@gorgeouscouture.com

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Anonymous

Anonymous // 01/01/2019

Filter: Helpful None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Absolutely shocking service. Ordered a dress, awful quality and fit & therefore wish to return it. No reply to email, non-contactable full stop!! Very annoyed! Do not purchase from them!!”

Helpful Report

Posted 4 years ago

“I purchased a bespoke dress on the 19th of July. There has been no sign of the dress. The tracking link they sent me does not work. They phone number I ring has a recorded message saying "The phone lines are not operational today" - I have tried every day. I have emailed them 6 times, left 2 messages on Instagram and 2 messages on Facebook... still nothing. Extremely disappointing. Missed 2 events that the dress was purchased for. Very very bad.”

Helpful Report

Posted 4 years ago

“Rubbish customer service via email. Dress looks cheap & not sized correctly. Total waste of money & very expensive for what it is. Would not recommend this company. They don’t even provide a phone number to call them to complain!”

Helpful Report

Posted 4 years ago

“Shocking customer service. Made to measure dress was ordered and paid for (£279) on 19th July and has still not arrived, some 4 weeks later. I have sent 5 emails and messages via Facebook and no response at all. The event the dress was ordered for has now passed. I will be taking the matter further.”

Helpful Report

Posted 4 years ago

“I have ordered from GC three times, once several years ago, then twice in the last month. First 2 orders no problem, arrived as expected and quality was good. The last one however could not have been more different. I ordered 5 days before my night out thinking with the 3-5 day delivery it would be fine. No order arrived. Website just says 'processing'. I have tried to contact them by email (twice) and Twitter (twice) - NO reply!! No phone number to contact them and basically just ignoring me. To be honest it's a joke that they don't offer a premium next day delivery and/or tracked option like EVERY other online retailer. When I do eventually get my outfit I'll be too scared to return it because I doubt I'll get my money back. Well done GC - great way to turn a loyal customer into an enemy! I'll be sure to tell everyone I know.”

Helpful Report

Posted 4 years ago

“Very poor fabric & fit is awful. Upon complaining I found the customer service appalling! I would be very wary before parting with your money for shoddy goods. Dress doesn’t even look like it would cost £20 let alone £200!!!”

Helpful Report

Posted 5 years ago

GorgeousCouture is rated 1.2 based on 19 reviews