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HMV Reviews

2.9 Rating 97 Reviews

44 %

of reviewers recommend HMV

Company Reviews

Read HMV Reviews

About HMV:

HMV is the UK and Ireland’s leading entertainment brand, enabling comprehensive access to much of today’s popular culture through its chain of stores and online and digital sites as well as through its growing live venue, festivals, ticketing & promoting and artist management operations.
Established in 1921 through its landmark store in Oxford Street, and famous for its iconic ‘dog-and-gramophone’ trademark, 90-years-on entertainment brand HMV gets customers even closer to the artists and to the music, film and games they love whether in the home, on the move or via the ‘live’ experience. Unique in its ‘360-style’ offer, HMV enables choice through 250 stores offering a specialist selection of entertainment content and technology products; an online store at hmv.com and a download service at hmvdigital.com powered by 7digital (50% HMV owned).

Visit Website

Phone:

0845 603 8576

Email:

website.service@hmv.co.uk

Location:

hmv UK Ltd, Princess House 50 60 Eastcastle Street
London
W1W 8EA

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HMV 1 star review on 3rd May 2024

HMV 1 star review on 23rd August 2022

HMV 1 star review on 23rd August 2022

Anonymous

Anonymous // 01/01/2019

Filter: Rated 5 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Always helpful friendly service. If not available in store will offer to order it for you”

Posted 6 years ago

“Bargains 2 for £10 would of paid £10 each for the cds I had in mind went In and was on offer happy days”

Posted 6 years ago

“Very competitive on price. Helpful and enthusiastic staff with a good knowledge of the stock and an interest in the customers' needs. Would certainly recommend to anyone. Frequently visit the store.”

Posted 6 years ago

“Helpful staff”

Posted 6 years ago

“Was just a quick visit, was looking for a copy of The lost boys and was told about a Triogy box set which was only £10 what a bargain would have been £6 just for the lost boys on its own .”

Posted 6 years ago

“Great store, well laid out merchandise. Great prices & friendly helpful staff”

Posted 6 years ago

“Well I was after a film that I couldn't find anywhere but HMV had it and I bought that's why I am so happy.”

Posted 6 years ago

“I visit HMV stores often to buy LPs. The selection is getting better and better. The best thing though, is the service.”

Posted 6 years ago

“Great service and knowledgable staff, who were able to direct me in the direction of the CD I was after - but didn't know the band or title.”

Posted 6 years ago

“Very straightforward and has a good collection of gaming related items at good prices.”

Posted 6 years ago

“Top customer service & value for money.”

Posted 6 years ago

“Excellent service and products”

Posted 6 years ago

“Always have the latest releases, well stocked, helpful and friendly staff!”

Posted 6 years ago

“Great products. Next day delivery. Happy customer.”

Posted 6 years ago

“Easy ordering, quick delivery and competive pricing. All round positive online experience.”

Posted 6 years ago

“Good company. Good products. Good delivery times with 2nd Class. Great Customer Service.”

Posted 6 years ago

“I was in the Manchester Arndale store shopping for my mum's 80th birthday, a staff member named Steve went above and beyond the call of duty to help me with a purchase of a Bob Dylan music CD. I would like to thank steve for his help and excellent customer service skills. I highly commend this staff member,many thanks warm regards John”

Posted 7 years ago

“Thanks for excellent customer service HMV Oxford St after I bought a box from which somebody had stolen the DVD.”

Posted 10 years ago

“Saw Smurfs 2 yesterday! Attentive staff at 'All You Can Eat' and good customer service at H&M, Paperchase & HMV in Angel Shopping Centre!”

Posted 10 years ago

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HMV is rated 2.9 based on 97 reviews