HMV Reviews

2.9 Rating 96 Reviews
45 %
of reviewers recommend HMV
Read HMV Reviews

About HMV:

HMV is the UK and Ireland’s leading entertainment brand, enabling comprehensive access to much of today’s popular culture through its chain of stores and online and digital sites as well as through its growing live venue, festivals, ticketing & promoting and artist management operations.
Established in 1921 through its landmark store in Oxford Street, and famous for its iconic ‘dog-and-gramophone’ trademark, 90-years-on entertainment brand HMV gets customers even closer to the artists and to the music, film and games they love whether in the home, on the move or via the ‘live’ experience. Unique in its ‘360-style’ offer, HMV enables choice through 250 stores offering a specialist selection of entertainment content and technology products; an online store at hmv.com and a download service at hmvdigital.com powered by 7digital (50% HMV owned).


Visit Website

Phone:

0845 603 8576

Email:

website.service@hmv.co.uk

Location:

hmv UK Ltd, Princess House 50 60 Eastcastle Street
London
W1W 8EA

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Had no problems with their DVDs or CDs in the past, but everytime I buy an electrical product (like headphones) they don't work properly. Doesn't matter if it's wired or wireless, it's the same issue. Their online service is rubbish as well. Orders usually take over a week to arrive. HMV as a whole is only good if your buying DVDs or CDs in the shop, whhich let's be honest isn't really the thing to do in 2022, proof once more that we don't really need this company nowadays. Shop around online for better quality and results.
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Posted 1 year ago
Received my order, unfortunately the case was damaged, after contacting customer service l was told in order to get a replacement l had go to my local HMV (a store 60 mile round trip) which kinda makes nonsense of using HMV online especially with the current Covid situation - makes Amazon look great - very poor online service
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Posted 3 years ago
Bought camila cabello romance CD, it says includes song "My oh My" that's the reason I bought it, but it doesn't!
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Posted 4 years ago
HMV is rated 2.9 based on 96 reviews