“Was hesitant to order from Hifix after some mixed review but was blown away by their immaculate service! Spoken to Tomas (without a H - easily distinguishable) and said the Cyrus One Cast would be perfect for what i was looking for in a streaming set up.
I wanted to demo this, they let me borrow the item with a deposit before purchasing. The item arrived next day, i was happy after the first day of using it so decided to purchase the item.
Form customer service to delivery Hifix delivered a fantastic customer experience.”
“Hifix are fantastic for purchasing Hi Fi, AV, and Home Cinema Products. With a large range of Hi fi Speakers to choose from i had a hard time choosing so i rang them. With everything going on i expected a long wait time but eventually i got through and they recommended me a pair of Dali Spektor 2 Speakers and a Rega Planar 1 plus. Great combo, efficient service.
Would order again, received item within 2 days!”
“I purchased a CD / speaker system from HiFix and it was delivered in the time promised. One of the speakers was damaged so I mailed HiFix to which they replied and then phoned them to confirm what route to take. The salesman, Matthew, was efficient, polite, spoke clearly, and apart from organising for the faulty product to be collected by Parcelforce the following day, also organised for the replacement speakers to be delivered at the same time ! Less than 24 hours after we spoke! Not often one gets this kind of exceptional service these days - really impressive :-) Well done Hifix - dealing with you has been a pleasure and I am certain most of your customers are as delighted as I am!”
