“
Just returned from Elba premium suites in lanzarote
The village is self is lovely
The rooms are high standard modern and clean and location great
The service and food however is appalling and should not be rated as a 4*
The lunch and evening meals are not acceptable for a4*
The meat and fish are dry and don’t look appealing
There is a big problem with no staffing especially at the adult bar and family bars
Only one member of staff at the adult bar to the fact we were served plastic glasses as they had run out and nobody is collecting or washing and even had to leave the bar to collect glasses and fetch more stock and ice
Also breakfast staff were so ignorant like they didn’t want to serving you although the break was good
We will not be returning and this needs adressing
”
- Anonymous
“
Excellent service at Glasgow Airport ,and Faro .Enjoyed my holday .Private transfer excellent.
”
- Anonymous
“
from the moment we booked it to the moment we returned home we received a 5 star service, my wife used the special assistance service and she was treated like royalty.
”
- Mr & Mrs Morris
