“
Customer service abysmal.
Delivery is £19.99 but to return a mattress unopened as the drivers couldnt get it up the stairs they charge £42!!!
Upon contact they wont answer questions and send contadicting emails.
Dont buy
”
- Andrew
“
We were happy with the mattresses we ordered but not with delivery. We were given a day on which it would arrive, stayed home from work especially to receive the order, but no one showed up, and we had no notification that it will not be arriving on this day. Two days later our mattresses were delivered and we had to speed back home to receive them. Not happy with this service.
”
- Ilse
“
The Company is incapable to organise a delivery ( bear in mind never had a delivery failed at home ), the carrier and the customer representatives had no idea on how to correspond in order to fulfil delivery.
”
- Paolo
