“
The courier service wouldn't pick up the phone, and hasn't responded to my emails.
”
- JF
“
Very poor...
Customer service is very poor. If you want to replace the mattress you need to replace with your own cost. It is really very bad idea to go through online... Very bitter experience
”
- Victim of Mattressonline.co.uk
“
Totally hard-handed customer services, not focused on customer satisfaction at all - they were quick to hide behind their T+Cs which states "If the goods have left our premises, transport charges will be incurred.
”
- Anonymous
