“Terrible experience in submitting a claim - Had a claim that was itemised. Medicash's policy wording was vague and needs updated. The claim was rejected on the basis that it didn't qualify as an alternative therapy and the team was not helpful in resolving the issue. Don't trust medicash and be careful of their wording. Avoid”
I recently submitted a claim to medicash with all the correct itemised receipts, I had even contacted them to make sure that my claim would be successful and they said it would and my payment would be sent out shortly. I received a letter this morning informing me that my claim had been rejected. I tired contacting them through their website complaint section and their system does not allow you to post your complaint so avoid this company at all costs.”
