“Absolutely shocking company I believe this may be a fraudulent website quick enough to take money but not so quick for refund . My advice to people would be to raise a complaint with police and report to card company and Google”
“Cele mai proaste servicii de comercializare. Asa ceva nu am intalnit niciodata. Am o comanda data de 3 saptamani si nici pana azi nu a ajuns. Oribil ! NU RECOMAND NIMANUI !!!!”
“How can i start.. i place an order for roughly 150 euros... i get asked to pay another 20 euros fees of transport... Ok.. i pay for it, 3 days pass i get an email from them literally ASKING me if i want to recieve my order, AFTER I PAID FOR IT BY CARD. Like BRO if i PAID FOR IT MEANS I WANT IT, NO???? HOW YOU GONNA ASK ME IF I WANT IT OR NOT??? Then i ask support whatsup with my order, they tell me its OUT OF STOCK. BRO, OUT OF STOCK, it was CLEARLY IN STOCK WHEN I ORDERED, now its OUT OF STOCK AND I GOTTA WAIT 10+ DAYS OR MORE FOR MY ITEMS, absolute shitty service. Also Romanian customer service is a horror, just dont even try.”
“If I could have marked no stars then I would have. Promised 2-3 days delivery by royal mail. What a joke. What they don't tell you is it's really coming from Denmark! Then they fob you off with please just wait might take a little longer than expected. Worst customer service ever. They say still wait but if it ever does turn up and I no longer want it because of delay I have to pay to return. If you are thinking of buying here Listen to this advice, go and buy somewhere else. This firm should not be allowed to trade as they are dishonest and obtain money by deception!”
“Ordered a tablet from their site and used PayPal as payment option. Two days later received email stating "...we will not be able to accept your order request because your booking has not passed our risk and fraud prevention protocols..." and "... this order to be reactivated, our stuff can send you bank details for an bank transaction..."
no protection from fraud if make payment via bank transfer - strongly recommend not using this site.”
“My case arrived eventually, If you are in the UK be prepared for a looooong wait with no communication, turns out they are based in Denmark but still falsly advertise a 2 - 3 day delivery time. check other review sites and you will see the same reactions. steer clear.”
“Broken product and Returning the products is the most difficult way I've ever experienced. No return label was in my box, I have to write their adress by myself and pay the return by myself as well. AND also I have to make sure the package comes back to them because if the package will be sent to their near "pick up" place, they will not pick my return and that way I will not receive my money back.
So complicated! Just send the costumers a returning sticker!”
“Terrible service - Ordered a product listed as instock but never recieved the item, contacted live chat and was told it was not instock and then took 2 weeks to get a refund.”
“have placed order for small media device, order went through after a day delay. but then next day received email saying "We wish to inform you that one or more products from your order are currently out of stock." so i have lost 2 days dealing with Customer care. definitely blaming for misleading customers about what company can deliver”
“I bought headphones, unfortunately the charging box did not work. I decided to make a complaint. The company writes on the website that they quickly contact the client and speak with 12 languages. I waited over a week for answer for an email. In addition, the complaint must be made at your own expense and sent by post. Description of how to do this is only in Swedish. I asked for help at the post office, unfortunately, as it turned out later, the package was sent with the tracking system but not in the right way. The package returned to me. Big money lost and disappointment ...
I don't recommend it!!!!”
“Really shocking on customer service and delivery. Don’t use them as paid £11 for 2-3 day delivery to be told when I checked it’s not in stock. Now been waiting 10 days and nothing absolute rubbish don’t use them”
“Waited for over 4 weeks and item never arrived. Reading other reviews seems to be a trend with them, business name wholly appropriate. To add insult to injury they had the cheek to ask me to sign an affidavit saying my order hadn't arrived - basically accusing me of lying! Appalling customer service. AVOID them at all costs. Should be an option for '0' stars because that's what they deserve.”
“What My Trendy Phone conveniently do not list on their product page is the fact that they ship products to you from other EU countries, meaning a longer delivery time than they advertise.
Delivery time for this particular case was advertised at 2-3 days (buying for a brand new phone and wanted it ASAP). Purchased it on Monday, didn't receive it until Tuesday the following week... where it turns out it came all the way from Denmark, rather than the UK as advertised.
Good prices, terrible business practices. Be more open about where you dispatch from, so that we can have a more realistic idea of how long it will take to arrive. In this instance, I would have spent the few quid extra on Amazon to get it delivered the next day, had I known.”
“Really awfull service. Tried paying by PayPal 3 times and their website just froze . I then paid by card and the money was pending to be released by my bank. Luckily it wasn't released. I then received an email saying the following
"Unfortunately we will not be able to accept your order request because your booking has not passed our risk and fraud prevention protocols. "
Don't use this website they are fraudsters.”
“Excellent phone protection
I am really satisfied with the quality of this wallet case. What I like most is that I can take my smartphone and all the cards I use most often to the same place. Nothing to report.”
