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RAC Reviews

1.4 Rating 3,131 Reviews
B-
Happiness Grade
B-

Customer Service - Good

74.64%
Industry Average
100/10 service from our RAC patrol and one of the nicest people i've ever met.
posted 2 months ago - Anonymous
Thank to Richard my mechanic for today. I booked a service for my car. Brilliant chap, explained everything clearly, was thorough in his work. Very impressed with his professionalism, and proficiency.
posted 3 months ago - Manjinder
I needed a home start .. unfortunately I did not get the name of my angel in orange but I can honestly say he was most courteous, friendly and very helpful and I would highly recommend the RAC to provide a great service!
posted 5 months ago - Anonymous
Great customer service friendly and took me 50 miles home!! Make sure you get the full nationwide coverage though not 10 miles it’s well worth it!!! Ben was the name of the guy who helped me😁
posted 10 months ago - Bazza
Great customer service friendly and took me 50 miles home!! Make sure you get the full nationwide coverage though not 10 miles it’s well worth it!!! Ben was the name of the guy who helped me😁
posted 10 months ago - Bazza
Today my new car wouldn’t start so I rang RAC and they said they would send a mechanic and he would arrive within the hour - which he did. His name is Brett and he was so friendly and polite and fixed the problem and discussed how and what I should do if ever the issue arose again. I was very impressed with his knowledge and excellent customer service. Many thanks Brett.
posted 1 year ago - Dearne
Useless service, waited 4 hours, they didn't turn up, in the end I ended up fixing it myself, won't be renewing with them again
posted 1 year ago - Anonymous
The mechanic came to my home to fix my car, after I explained what had happened, and had managed to get my car safely home, the mechanic who was named shaun dealt with the problem quickly and efficiently, explaining what he had done... many thanks to RAC, but a massive thank you to shaun awesome customer service 100%... 😀
posted 1 year ago - Sarah O'Brien
Once again superb service. Wasn't too urgent but still quicker than expected. Sorted in situ' because mechanic had knowledge of what it could be...an obscure fuse had blown. Thanks.
posted 1 year ago - Dennis
Starter motor burn out, Wonderful service from Paul.
posted 1 year ago - Phil Gibson