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RAC Reviews

1.4 Rating 3,128 Reviews
B-
Happiness Grade
B-

Customer Service - Good

73.78%
Industry Average
Thank to Richard my mechanic for today. I booked a service for my car. Brilliant chap, explained everything clearly, was thorough in his work. Very impressed with his professionalism, and proficiency.
posted 1 month ago - Manjinder
I needed a home start .. unfortunately I did not get the name of my angel in orange but I can honestly say he was most courteous, friendly and very helpful and I would highly recommend the RAC to provide a great service!
posted 2 months ago - Anonymous
Great customer service friendly and took me 50 miles home!! Make sure you get the full nationwide coverage though not 10 miles it’s well worth it!!! Ben was the name of the guy who helped me😁
posted 8 months ago - Bazza
Great customer service friendly and took me 50 miles home!! Make sure you get the full nationwide coverage though not 10 miles it’s well worth it!!! Ben was the name of the guy who helped me😁
posted 8 months ago - Bazza
Today my new car wouldn’t start so I rang RAC and they said they would send a mechanic and he would arrive within the hour - which he did. His name is Brett and he was so friendly and polite and fixed the problem and discussed how and what I should do if ever the issue arose again. I was very impressed with his knowledge and excellent customer service. Many thanks Brett.
posted 10 months ago - Dearne
Useless service, waited 4 hours, they didn't turn up, in the end I ended up fixing it myself, won't be renewing with them again
posted 10 months ago - Anonymous
The mechanic came to my home to fix my car, after I explained what had happened, and had managed to get my car safely home, the mechanic who was named shaun dealt with the problem quickly and efficiently, explaining what he had done... many thanks to RAC, but a massive thank you to shaun awesome customer service 100%... 😀
posted 11 months ago - Sarah O'Brien
Once again superb service. Wasn't too urgent but still quicker than expected. Sorted in situ' because mechanic had knowledge of what it could be...an obscure fuse had blown. Thanks.
posted 11 months ago - Dennis
Starter motor burn out, Wonderful service from Paul.
posted 1 year ago - Phil Gibson
We have had to call the RAC out twice recently and both times the RAC mechanics have provided excellent service and knowledge.
posted 1 year ago - Kirsty Creighton