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RAC Reviews

1.4 Rating 2,961 Reviews
B-
Happiness Grade
B-

Customer Service - Good

74.15%
Industry Average
Starter motor burn out, Wonderful service from Paul.
posted 2 weeks ago - Phil Gibson
We have had to call the RAC out twice recently and both times the RAC mechanics have provided excellent service and knowledge.
posted 3 weeks ago - Kirsty Creighton
Very very happy with the excellent service given to us last week to mend our vehicle. Aaron 8809 and James 2154 were absolutely brilliant, Aaron especially kept in touch and updated us with progress and the car was ready by Friday as promised, they are true gentlemen, thank you so much
posted 1 month ago - Anonymous
I broke down on Sunday the 4th on the M4 near Royal Wooten Basset . I called the breakdown number & the service I got was impeccable they kept ringing me they informed the Highway patrol which could see me on CCTV & sent out someone to check on us . We only waited just over an hour and Justin the RAC recovery driver was brilliant . Thankyou you so much
posted 1 month ago - Geraldine Lack
Husband & I broke down on a tricky hill between Bath & Bradford on Avon yesterday. First RAC van came to move us in 15 mins, second van that brought us home only another 15 mins later. Excellent service - thank you!
posted 1 month ago - Anonymous
RAC shocking. Thank God for your subcontRACtor e and s. Really poor service no care. Children with us (daughter is autistic). Left us and said around 10pm for collection. If it wasn't for the guy from e and s using his initiative we wouldn't be heading home. RAC take note of some of these reviews please. Will be escalating.
posted 2 months ago - Anonymous
Exceptional Service from Steve Butcher I am happy to share my experience with Steve Butcher, who went above and beyond yesterday to support us and get us back on the road.
posted 2 months ago - Roksana
Fantastic service and a follow up call to check I was safely home .
posted 3 months ago - Lisa Sumner
Excellent service by call handler, regular updates by text. Prompt response by RAC engineer. Updated by phone on imminent arrival. Fast fix and advice. Well done 👏 RAC. Incredible service
posted 4 months ago - Trish Allan
I was delighted with his service approach .
posted 5 months ago - Patricia