Recell.io Reviews

4.5 Rating 176 Reviews
89 %
of reviewers recommend Recell.io
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Phone:

(330) 546-0179

Email:

questions@recell.io

Location:

1201 30th St NW Suite 200-A,
Canton
Ohio
44709

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Anonymous
Anonymous  // 01/01/2019
Obviously the positive reviews are from bots as they provide no specific details about their "positive" experience other than "flawless" and "10/10". I too was scammed out of $740 after sending them my phone and immediately accepting my revised offer of $600. No replied of any kind to email and their website has been taken down in addition to their customer service number. Caveat Emptor!
Helpful Report
Posted 8 months ago
May 10 2023 - iPhone 12 Pro Max sent to their facility, inspected, and accepted offer May 21 2023 - Sent follow up email regarding payment status May 22 2023 - Ariel (Customer Support) emails stating they'll follow up and get back to me within 24 business hours. June 2 2023 - Sent another follow up email for an update June 5 2023 - Ariel: "I will found out and let you know" June 12 2023 - Sent yet another follow up email June 15 2023 - Sent yet another follow up email, still no response June 27 2023 - Sent yet another follow up email, still no response Closing in on 2 months and this one reputable company has gone dark and are stealing people's phones. DO NOT DO BUSINESS WITH RECELL !
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Posted 9 months ago
Complete scam set my phone in made a a less then agreed offer and now has not made payments no return messages or answer phone calls
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Posted 9 months ago
Never received the check and don't answer my followup emails since June 1st, SCAM!
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Posted 10 months ago
I trade with two iPhone 14 devices but I didn’t receive payment yet . They took my both devices and didn’t get payment. They are scam . Do not trade your device with them .
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Posted 10 months ago
THIS COMPANY DOESNT EVEN DESERVE 1 STAR TBH. I SENT THEM MY IPHONE 12 BACK IN THE BEGINNING OF MAY. I RECEIVED AN EMAIL CONFIRMATION STATING THE PHONE WAS RECEIVED 5/12/23. THE OFFERED LESS THAN MY QUOTE. I DECLINED THE OFFER AT FIRST BUT THEN, THEY OFFERED ME MORE ON 5/15/23, SO I ACCEPTED. WAS TOLD I WOULD RECEIVE MY CHECK WITHIN 7 BUSINESS DAYS. IT WASNT MAILED ON TIME, I CONTINUED TO EMAIL THEM AND WAS TOLD THERE WAS A DELAY ON PAYMENTS BECAUSE THEY WERE SO BUSY. MY CHECK WAS FINALLY MAILED ON 5/30/23. I DEPOSITED THE CHECK ON 6/12/2023 AND ON 6/14/2023 SAW THAT THE CHECK WAS RETURNED. I CONTACTED MY BANK AND WAS TOLD IT WAS RETURNED DUE TO INSUFFICIENT FUNDS. IVE BEEN SENDING THIS COMPANY EMAILS EVERYDAY SINCE AND HAVE NOT RECEIVED ANY RESPONSE AT ALL. I LOST OUT ON MONEY AND MY PHONE!
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Posted 10 months ago
They currently owe me $1670, they stopped responding to my emails and refuse to issue my payment. They did issue a partial check payment a week ago, it bounced yesterday.
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Posted 10 months ago
Phone passed inspection on April 26. Stated should have payment in 7 business days. It's been over 30 days and still no payment. Emailed numerous times and always an excuse. Would not trust!! Basically stole my phone.
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Posted 10 months ago
They’re an honest business who does what they promise! Flawless experience
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Posted 11 months ago
I’ve never used a service like this before but it was really easy. I will recommend them to others
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Posted 11 months ago
Communication was really amazing during the sale. 10/10 and would do it again
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Posted 11 months ago
Great service. I traded in my old iPhone 11 and got the funds. Very cool way to sell iphones without the hassle of FB marketplace
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Posted 11 months ago
Sold my iPhone 12 here and it was very easy. Took only a couple minutes to fill out the online form and then I got a shipping label right away. Printed it, shipped it, got paid.
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Posted 11 months ago
Will use recell again! Thank you for being honest and giving me a good selling experience
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Posted 11 months ago
I got assigned someone to handle my order up front and they communicated throughout the sale process. Payment was received in a reasonable amount of time
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Posted 11 months ago
I got assigned someone to handle my order up front and they communicated throughout the sale process. Payment was received in a reasonable amount of time
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Posted 11 months ago
Excellent service in every way! Good price for my old device lol
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Posted 11 months ago
Trustworthy company to sell old electronics to. Don’t think twice about working with this company A++++
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Posted 11 months ago
A Great experience! This couln’t have been easier and I got the amount promised for the 2 phones I sent. They paid for shipping and communicated well also
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Posted 11 months ago
The service they gave me was really great. I had several questions and they were all answered to my satisfaction in a timely manner. Once they received my device it was inspected promptly and the payment was sent quickly also
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Posted 11 months ago
Recell.io is rated 4.5 based on 176 reviews