Sarenza Reviews

1.5 Rating 33 Reviews
12 %
of reviewers recommend Sarenza
1.5
Based on 33 reviews
Shipping & Delivery
Delivery Methods
Postal Service
Customer Service
Communication Channels
Telephone, Email
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Phone:

0203 059 5749

Email:

customerservice@sarenza.com

Location:

Sarenza Service Client 8 10 rue Villédo
Paris
75001

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Anonymous
Anonymous  // 01/01/2019
I found a pair of Caprice ankle boots in the right size on the French Sarenza website. There was only one left. Searched for a Dutch Sarenza website and found the one pair that was left there too. Ordered it on March 20, 2023 and tthe website then claimed they would be delivered on March 22. Since a majority of the reviews were bad I chose the Klarna payment option (pay within 30 days of shipment). Thinking 30 days must be enough to ship them. The Caprice ankle boots were delivered to my local Post.nl Punt today (March 28). Packaged well, the right shoes in size and colour as promoted. Sarenza The Netherlands delivered as promised. I am extremely happy and relieved ;) Most bad reviews were posted during Covid-19
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Posted 1 year ago
Serenza customer care number@~8927.12.8380...//...8927.12.8380 Serenza customer care number@~8927.12.8380...//...8927.12.8380 Serenza customer care number@~8927.12.8380...//...8927.12.8380 Serenza customer care number@~8927.12.8380...//...8927.12.8380 Serenza customer care number@~8927.12.8380...//...8927.12.8380 Serenza customer care number@~8927.12.8380...//...8927.12.8380 Serenza customer care number@~8927.12.8380...//...8927.12.8380 Serenza customer care number@~8927.12.8380...//...8927.12.8380
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Posted 1 year ago
Easy to use website with a great range of shoes. They had exactly the pair I wanted and my order arrived promptly, exactly as described and photographed. There was a great discount for signing up as well!
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Posted 6 years ago
Delivery ok, nicely packaged with ribbon around box. Sandals very comfortable and funky - perfect. Size also great.
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Posted 6 years ago
Sarenza is rated 1.5 based on 33 reviews