“Absolutely terrible experience after years of printing with them! Never had this poor quality before! Ordered Foil printed business cards for our small luxury jewellery business but cards came with gold blobs instead of graphics- no one even checked the quality of print before they’ve posted them! The second time Ive asked to re-print those cards but without any foil, just plain colour in Gloss laminated finish. They said that’s fine, what can’t be easier? No proof was sent this time, why bother? Received email they been despatched, I’ve been waiting for 2 day’s delivery (instead of next day as stated) to finally receive flimsy quality Matt finish plain cards!! I’m just fuming as I need urgently order cards somewhere else now! Thanks. Julia, Bijoux de Chagall”
“A fixed price displayed and no hidden extras like vat and shipping. Very quick turn around. I wasn't entirely happy with some labels i had printed as they were slightly off centre. 1 phone call later and a new batch arrived the next day perfectly aligned.”
“I've used these guys for several years and found them to be excellent. However, they seem to be a whole different company now. No longer seem concerned with customer service or meeting deadlines. No interest fixing their own errors.”
“Used to be good, now awful, pay extra for quicker turnaround times, you don't get it, issues with orders never resolved, things get passed to customer service team but they never reply. Issues escalated to the customer service supervisor, e-mails get ignored. Spent thousands in the past 3 months, we're now finding a new supplier.”
