Subway have a Customer Happiness Grade of B-. Customers love their customer service but are unhappy with their refunds.
“
The service on the phone
while ordering was wonderful. Nice young gentleman. The sub I ordered was delivered and hot. Price was very fair.I .ordered a foot long Italian sausage parm. Pure Perfection .. was delivered nicel "boxed" not wrapped in paper. Best service and the best food in Kenmore.
They cared about their customers.
Just want to say thank you . Subway 😁
”
- Donna
“
I went into Subway today food was cold I asked for a refund they wouldn't give a refund she spoke to us with in a angry way
”
- Anonymous
“
He lied about giving me a refund, lied about what I ordered, stole my receipt, was rude to me and the doordash delivery person! You will get ripped off if you go there.
”
- J Lapray
“
Subway made my day better by filling my stomach. Sandwich looked great, good service too. Sandwich made by Kristyn❤️
”
- Anonymous
“
the service was great
”
- Anonymous
“
My favorite sandwich is the meatball sub! Service was good but biggest Kudo’s for switching to paper bags instead of plastic!!
Thank you!
”
- Anonymous
