Subway have a Customer Happiness Grade of B-. Customers love their customer service but are unhappy with their refunds.
“
The service on the phone
while ordering was wonderful. Nice young gentleman. The sub I ordered was delivered and hot. Price was very fair.I .ordered a foot long Italian sausage parm. Pure Perfection .. was delivered nicel "boxed" not wrapped in paper. Best service and the best food in Kenmore.
They cared about their customers.
Just want to say thank you . Subway 😁
”
- Donna
“
I went into Subway today food was cold I asked for a refund they wouldn't give a refund she spoke to us with in a angry way
”
- Anonymous
“
He lied about giving me a refund, lied about what I ordered, stole my receipt, was rude to me and the doordash delivery person! You will get ripped off if you go there.
”
- J Lapray
“
I went to the Subway at 5130 N Loop 1604 (inside the Corner Store) at Judson & 1604. I had messed up my order. Michelle (the manager) and Maria (the server) we both very helpful and understanding. They fixed my order and were very patient and kind (even offering to help me with the app).....and the sandwich was delicious. Thank you ladies for wonderful service ! Vicky
”
- Anonymous
“
It was awesome great customer service tanner definitely needs a raise and Kayan, and Duncan were awesome.
”
- Garrett
“
The girls at mexico Subway are so polite and professional. could'nt ask for better service .
”
- Lena Recore
