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Subway Reviews

3.2 Rating 306 Reviews
B-
Happiness Grade

Subway have a Customer Happiness Grade of B-. Customers love their customer service but are unhappy with their refunds.

B-

Price - Excellent

71.43%
Industry Average
The service on the phone while ordering was wonderful. Nice young gentleman. The sub I ordered was delivered and hot. Price was very fair.I .ordered a foot long Italian sausage parm. Pure Perfection .. was delivered nicel "boxed" not wrapped in paper. Best service and the best food in Kenmore. They cared about their customers. Just want to say thank you . Subway 😁
- Donna
F

Refunds - Difficult

33.33%
Industry Average
I went into Subway today food was cold I asked for a refund they wouldn't give a refund she spoke to us with in a angry way
- Anonymous
He lied about giving me a refund, lied about what I ordered, stole my receipt, was rude to me and the doordash delivery person! You will get ripped off if you go there.
- J Lapray
94.83%
Industry Average
The Subway on W.Warren in detroit-mi has the best customer service i have EVER experienced. The young lady is exceptional and deserves a raise. THEY ARE AMAZING...!!!
- Rosa Mcgilmer
Great customer service
- Ja
Great customer service clean store
- Your nameZella