Wetsuitoutlet Reviews

Name: Wetsuitoutlet
Rating: 3.65

3.7 Rating 17 Reviews

71 %

of reviewers recommend Wetsuitoutlet

Company Reviews

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Phone:

01702 295678

Location:

The Gunnery Drill Shed, Chapel Road, Shoeburyness, Essex United Kingdom
SS3 9SL

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Anonymous

Anonymous // 01/01/2019

Filter: Rated 1 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“The wetsuit was. really weird shape so Im sending it back. Be aware that they charge you for returns. Over 5 quid!”

Helpful Report

Posted 1 month ago

“I received my order 2nd Dec, too big, returned on 3rd, as of today still no refund despite several assurances.”

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Posted 4 months ago

“They send me the wrong item. So I returned it. But they refunded me only the item amount. Why do I have to pay round-trip shipping costs? If the returned reason was my fault (e.g. I didn't like the product or changed my mind) of course I have to pay. But they send me the wrong item... It means their fault! I do not understand clearly... Well, sorry, I'm afraid I will not use this shop ever.”

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Posted 1 year ago

“Do not give your money to this company! They have no consideration for their customers once they have your money. I accidentally put a previous address on my order through Amazon. I notified them within hours and they said there was nothing they could do to help. Amazon subsequently informed me that they could have redirected the package - but by then it was too late as it had already been delivered. Amazon interceded on my behalf to ask for a refund, and I’ve repeatedly messaged them - I made a mistake, but so did they - they could have helped. In every reply they say Amazon is lying and I need to return the item!! How am I supposed to do that from 200 miles away in the middle of a pandemic!! I wish I’d read the other reviews on here before giving them a penny. Heartless money grabbing company.”

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Posted 3 years ago

“I bought a specific item in a specific size. They send me what they had in storage and since then they are laughing at me saying that they cannot replace it, they cannot cover the return cost and maybe they will give me favor to refund partly the order if I return the order in my expense. Their attitude is unbelievable. There are no words to express their awfulness. DON`T BUY ANYTHING. If you have the slightest problem it will become very big problem for you and you will have paid for it.”

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Posted 8 years ago

Wetsuitoutlet is rated 3.7 based on 17 reviews