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Wynsors Reviews

2.4 Rating 36 Reviews

33 %

of reviewers recommend Wynsors

Company Reviews

2.4

Based on 36 reviews


Shipping & Delivery
Delivery Methods	Courier
Customer Service
Communication Channels	Email

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About Wynsors:

The place for all your family footwear needs, Wynsors World of shoes has been in the footwear business for more than 50 years. We have over 40 stores right across the North of England, so we can safely say we really know shoes. And now with Wynsors.com we can bring you fantastic shoes at amazing prices wherever you are in the UK. Whether its fashion shoes, designer trainers, casual shoes, shoes for work or for that special occasion, even wellies and slippers you are sure to find what you are looking for here at Wynsors.com. And with prices at up to 70% below those on the high street and some of the biggest brand names youll find anywhere Wynsors really is the place to shop online for all your family footwear needs.

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Wynsors 1 star review on 6th December 2021

Anonymous

Anonymous // 01/01/2019

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“Ordered pair of boots & crossbody handbag. The boots were way when they arrived and the strap on the bag looked flimsy as if it's going to break any moment. Tried to return the goods with great difficulty. To make matters worse, Wynsor World of Shoes charged me £2.99 despite giving my husband run around trying to find Hermes branch willing to take the goods. Unprofessional customer service without any consumer understanding. Stay away from this company, I will never be shopping with them again.”

Posted 4 years ago

“If I could give zero stars I would. Bought a pair of shoes for work, less than three months of wear, 2-3 times a week on carpet they are completely warn out, there is no support in the sole which is also splitting from the upper. Contacted to have a bit of a moan, when they said send them back as may be faulty I thought, fab, anyway after the hassle they have returned them and put it down to wear!!!! Doh!!! That’s what I said at the beginning, I complained at the rate. Anyway no refund or replacement for me. £25 not masses of money but I would still expect them to last longer considering the amount of times that I have warn them. Won’t ever shop with them again.”

Posted 4 years ago

“The shop has poor size identification, size UK 10 can be EU 44.5 or EU 45. They charge for returns”

Posted 4 years ago

“I Just been to the Oldham branch, i buy school shoes for my 3 boys and usually need 3 pairs every term, and like today my 9 year old has need new pair because hes broken them. The shoes are not that great just like asda and Tesco qualify, but it is covineint to get them quick. My complaint is about the staff, there is three ladies working in Oldham branch, one is the manager. There were no other customers in the store, and you would think, they would give a customer some attention automatically and do their job, what is even more surprising is that one is the manager. I looked at them for about 5 minutes trying to get there attention, but it was hopeless so i had to asks, they all gave me a stare as if i had done something wrong or been rude to interrupt their conversation. Then one of them came and told me that the size was not available, and went back to chat. Then i was looking for another style and couldn't find the size. Again i couldn't get there attention and had to interrupt them and ask for the size and the chubby one instead of comming over shouted from behind the counter across the shop which is anout 5 meters away, that "we only got whats there and if we havent you have to order it". I said you havent even helped me to look for it, then the manager walked away as if she was disgusted and the other lady came and found the size i couldn't find. I paid for the shoes and told them i would complain about their behavior to head office and give them bad reviews, they never apologised and just shrugged. I know there are cctv cameras, and hopefully head office can look in to this. I am looking for no compitition, i collect their loyalty discount stamps but i will never shop at wynsors again.”

Posted 4 years ago

“2 month old”

Posted 4 years ago

“The shoes that were delivered were far too small to be classed as a 5. As the fault was in the shoe I think it would have been good Customer Service to cover the return postage. I do not see why customers should have to pay for inaccurately sized shoes.”

Posted 4 years ago

“For sorting out my query in the most helpful way at Helpdesk and Warehouse in Jan. 20019 with no guarantee of sale at the end. Thank you. Excellent service. jk”

Posted 5 years ago

“For sorting out my question very, very helpfully with not knowledge of it leading to a sale. First class kindness from customer call number and warehouse. Thank you. Jan, 2019”

Posted 5 years ago

“i ordered a pair of shoes that I had some issues with I tried to contact them to sort it out but instead they are making it sound like I am in the wrong when the shoe was faulty. Never again will I buy from wynsors again”

Posted 5 years ago

“Never again. Item arrived smashed to bits and now I’m told a have to wait weeks after they receive the item back for a refund! Ridiculous company, I’ll never deal with again.”

Posted 5 years ago

“Fast and efficient service. Good selection of sale items and customer discount available.”

Posted 6 years ago

“Used wynsors several times over last few years always had excellent service. Purchased pair of womens boots before Christmas,found to be faulty after few weeks returned via free postage full credit received no problem.”

Posted 6 years ago

“November 2017, took my elderly (82) disabled uncle shoe shopping at Manchester's Newton Heath Branch, during the shop my uncle urgently needed the toilet, upon enquiring where the toilet was he was told '' Sorry, staff use only'' and advised to use the facilities in nearby (250 meters) MacDonald's. Sadly due to his exceedingly slow walking pace and the cold, he didn't make it, he was very upset and embarrassed. Obviously had to curtail his shopping trip. Once I'd got him back to the car he insisted I return to Wynsor's to buy the Sketchers he'd chosen. At the counter I mentioned what had happened, the response was, ( shrugged shoulders) what can we do, store policy! I asked for the head office address to write in, woman serving shouted across the shop floor 'This blokes going to complain about us'! Shop manageress approached with other staff and a chorus of bleating, not our fault, we'll loose our jobs. Asked how they would feel if it was their elderly disabled relative : More shoulder shrugs Not a single concern for my poor uncle. Head office address out right refused, told '' You'll have to check the internet''. Sent a well composed letter by post ( first class sign for ) to date no reply. Shame on you Wynsors”

Posted 6 years ago

“Had the sizes of shoes available and in stock, for next day delivary”

Posted 6 years ago

“I was going to get my daughter a pair of kickers for school. They were really cheap but she decided on another amazing pair that were even cheaper”

Posted 6 years ago

“Very welcoming. Told of the days offer as soon as we walked through the door. Efficient sales assistant. Will use again.”

Posted 6 years ago

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Wynsors is rated 2.4 based on 36 reviews