Ace Hardware Reviews

2.5 Rating 179 Reviews

36 %

of reviewers recommend Ace Hardware

Company Reviews

Questions

Metrics

2.5

Based on 179 reviews

Shipping & Delivery
Delivery Methods	Courier, Own Driver
On-time Delivery	Greater than 64%
Accurate And Undamaged Orders	Greater than 84%
Customer Service
Communication Channels	Live Chat, Telephone, Email
Queries Resolved In	Under An Hour
Customer Service	2.1 out of 5

Popular Questions:

Delivery

How does Ace Hardware deliver? Does Ace Hardware deliver on time? How is accuracy and good condition of items delivered by Ace Hardware?

Customer Service

How can I contact Ace Hardware? How quickly does Ace Hardware resolve customer queries?

Get Answers to Your Questions

Ask a question and get answers from people who are customers of Ace Hardware.

Visit Website

How do I contact Ace Hardware?

Helpful Report

(1 month ago)

You can contact Ace Hardware by Live Chat, Telephone and Email.

Helpful Report

(1 month ago)

80.56%

Industry Average

“ I know this seems minor but it was the customer service I get when going to mayfield ace that I like the most. ”

- Russell Taylor

“ Ace Hardware in Washington Court House is a well stocked store with great service. The help is knowledgeable ,professional and courteous. They ask the right questions to make sure I only need to make one trip to get the help I need. ”

- Anonymous

“ Ace is my preferred place for my home and garden needs. Their outstanding service in their in-store team is a major highlight. Though I've heard of some negative reviews on their online and corporate operations, their local staff is where I put the majority of my rating. I was looking for a sprinkler system fitting and Lupe helped me to find the part. This amount of dedication is what I believe puts Ace Hardware above the rest! ”

- Russell Harris

Ace Hardware Reviews

Customer Service - Good