Ace Hardware Reviews

2.4 Rating 145 Reviews

32 %

of reviewers recommend Ace Hardware

Company Reviews

Questions

Metrics

2.4

Based on 145 reviews

Shipping & Delivery
Delivery Methods	Courier, Own Driver
On-time Delivery	Greater than 71%
Accurate And Undamaged Orders	Greater than 83%
Customer Service
Communication Channels	Live Chat, Telephone, Email
Queries Resolved In	Under An Hour

Popular Questions:

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How do I contact Ace Hardware?

Helpful Report

(2 weeks ago)

You can contact Ace Hardware by Live Chat, Telephone and Email.

Helpful Report

(2 weeks ago)

80.00%

Industry Average

“ This comment is about the wonderful customer service experience I encountered today at MacKay’s Ace Hardware store in Westford. ”

- Anonymous

“ The customer service at the Westlake Ace Hardware in Blue Springs store #92 is exceptional you are always greeted as soon as you walk in ..asst Manager James Adams always go above and beyond to help,he has a vast knowledge in many areas and always is helpful to find a solution to your problem. ”

- Brigitte Valle

“ This review is for the Beaverton Oregon Hyland Hills Ace Hardware store. I visited this store today and was greeted by friendly staff. Great customer service and reasonable prices. I had a great customer service experience! Thank you to all the staff at Ace Hardware for you're outstanding service when I visited you're store today! ”

- Lori

Ace Hardware Reviews

Customer Service - Good