Ace Hardware Reviews

2.5 Rating 164 Reviews

34 %

of reviewers recommend Ace Hardware

Company Reviews

Questions

Metrics

2.5

Based on 164 reviews

Shipping & Delivery
Delivery Methods	Courier, Own Driver
On-time Delivery	Greater than 62%
Accurate And Undamaged Orders	Greater than 84%
Customer Service
Communication Channels	Live Chat, Telephone, Email
Queries Resolved In	Under An Hour

Popular Questions:

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How do I contact Ace Hardware?

Helpful Report

(6 days ago)

You can contact Ace Hardware by Live Chat, Telephone and Email.

Helpful Report

(6 days ago)

79.69%

Industry Average

“ Assistant Manager, Robert, at Roosters Ace in Round Rock, Texas is awesome. I had a do it yourself project and needed advice and help. Robert had suggestions and thoroughly explained what I needed to do. Best customer service I've had in a very long time! Thank you Robert! ”

- Anonymous

“ It was phenomenal service. ”

- Carolyn Odom

“ This comment is about the wonderful customer service experience I encountered today at MacKay’s Ace Hardware store in Westford. ”

- Anonymous

Ace Hardware Reviews

Customer Service - Good