Achieve Test Prep Reviews

Name: Achieve Test Prep
Address: 228 Park Ave S., #29831, New York, New York
Rating: 4.89

4.9 Rating 216 Reviews

99 %

of reviewers recommend Achieve Test Prep

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4.9

Based on 216 reviews


Customer Service
Communication Channels	Live Chat, Telephone, Email
Queries Resolved In	Under An Hour

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Anonymous

Anonymous // 01/01/2019

Filter: Rated 5 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Thank you achieve customer service”

Helpful Report

Posted 10 months ago

Thank you Gulnoza for taking the time to leave us feedback. At Achieve we pride ourselves in giving our customers extensive customer service. We are thrilled to learn that you are satisfied with the quality of the services that we offer. Please reach out to us for any assistance regarding the program. We are here to serve you!

Posted 10 months ago

“I was assisted today with making an appointment with my advisor. Laura Perez assisted me with an appointment that fits my very busy schedule. Thank you for your quick responses.”

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Posted 10 months ago

Hello Charmaine, we greatly appreciate you sharing with us the experience you had with Laura. She will be happy to get this feedback. At Achieve, we take pride in excellent and efficient customer service. We also ensure to work with your schedule, because we understand our customers are working adults. We will continue to provide you with amazing customer service. Contact us if you need help with anything along your journey.

Posted 10 months ago

“Joevid Grefaldeo is awesome,amazing,support and resourceful with exceptional customer service skills and pays great attention to my concerns and issues that i have to navigate the program”

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Posted 10 months ago

Thank you for this wonderful feedback. Our team is equipped with extensive knowledge and information regarding the program to ensure that it is a success for all customers. We are thrilled to learn that Joevid Grefaldeo was able to give quality assistance. He will be delighted to learn of this amazing feedback. Please do not hesitate to reach out to us for any assistance regarding the program. We are here to support you!

Posted 10 months ago

“Nkech nwaana she very nice and helpful customer service and understanding what I ask for it . Thank you .”

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Posted 10 months ago

We appreciate this wonderful feedback Naglaa. Quality customer service is our core priority here at Achieve. Our team is equipped with knowledge and information for a successful program for all our customers. We are delighted to learn that Nkechi Nwanna was of assistance. She will be thrilled to learn of this amazing feedback. Please reach out to us for any assistance regarding the program. We are happy to be your learning partner!

Posted 10 months ago

“Khan was very thorough and patient.”

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Posted 10 months ago

Thank you for taking the time to leave us feedback. Our team is dedicated to offering substantial customer service to all our customers. We are thrilled to learn that Khan was able to give you quality assistance. We will share this encouraging feedback with him. Please reach out to us for any questions, concerns or feedback regarding the program. We are here to support you throughout the program!

Posted 10 months ago

“Patient and helpful”

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Posted 10 months ago

Thank you for taking the time to leave us your feedback. Excellent customer service is one of our top priorities, and we strive to go the extra mile for our customer's satisfaction. We are delighted to know that you had an excellent customer experience. We are happy to learn that we have been of great assistance. We will continue to guide you to success. Please reach out to us if you have any questions during your education journey.

Posted 10 months ago

“this was very good”

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Posted 10 months ago

Thank you for taking the time to leave us a feedback. We are here to be a part of your success and to provide you with an amazing experience on your educational journey. We are delighted to see that your experience has been very good and we will strive to ensure that your learning with us is memorable as you achieve your career goals. We will support you every step of the way. Please don't hesitate to reach out to us if you have any questions or concerns.

Posted 10 months ago

“Will was very friendly and at ease with a complicated question. He was patient and so kind I asked him if he could be my permanent advisor while speaking with me! Will is so calm and I felt I was heard and cared for by Achieve for my future goals. I’ve been with Achieve quite awhile now and I know I wouldn’t be able to go back to college had it not been for this dedicated team of customer service driven and advanced advisers. I feel like I’m part of a team that encourages me to win no matter what class I’m taking. I am delighted to have met Will and hope to speak again to him in the feature! He is so pleasant and positive in his conversation with someone about what they need. He really blessed my cray knowing my big issue would be looked into and my answer provided on Friday at 11:00pm. Just that easy! Thanks to Will I have more hope this change in course will be a much more efficient way to spend my time and enable me to have the career open up from when I first began nursing as a LPN in 1991.”

Helpful Report

Posted 10 months ago

Thank you for taking the time to leave such a delightful feedback. We value your goals and our aim is to provide you with an amazing experience on your educational journey. We are delighted to see you taking this important step towards achieving your goals for your nursing career and it warms our hearts knowing we are able to be so impactful on your educational journey. We are thrilled to know that Will was able to exemplify the standard of service and experience we at Achieve are here to provide. We know he will be happy to know he was able to leave such a lasting impression and having your concerns addressed. We will be with you every step of the way throughout your journey with us. Please don't hesitate to reach out to us if you have any questions or concerns.

Posted 10 months ago

“Mr. Dave was able to give me all the answers to my questions”

Helpful Report

Posted 10 months ago

Thank you for taking the time to leave us feedback. Our team is equipped with extensive knowledge regarding customer service for a successful program. We are thrilled to learn that Mr. Dave was of assistance. We will let him know this beautiful feedback. Please reach out to us for any questions or concerns regarding the program. We are here to support you!

Posted 10 months ago

“Will was very patient while I was logging into my laptop. Very nice service.”

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Posted 10 months ago

Thank you for your valuable feedback. We greatly appreciate you taking the time to share your experience with us. Our team is committed to consistently improving and providing you with an outstanding customer experience. We will personally relay your feedback to Will and acknowledge his exceptional performance. Please don't hesitate to reach out to us for any assistance. We're here to assist you every step of the way.

Posted 10 months ago

“Andrea always makes sure I have everything I need, from each class to exam taking, to making sure I am getting what I need from each class. She is super nice and extremely helpful.”

Helpful Report

Posted 10 months ago

Thank you for taking the time to leave us this wonderful feedback. Quality and exceptional customer service are core values here at Achieve. Our agents are well-equipped with all the knowledge and information you need for a successful program. We are happy to learn that Andrea has been helpful. She will be delighted to hear this amazing feedback. Please feel free to reach out to us with any questions or concerns regarding the program. We are thrilled to be your learning partner!

Posted 10 months ago

“Customer Service was awesome. Ms Winfrey Miano answered all my questions and made me feel comfortable onboarding .”

Helpful Report

Posted 10 months ago

Thank you, Victoria, for this wonderful feedback. We are absolutely delighted to hear that our services have been great and helpful to you. At Achieve, providing exceptional customer service is our utmost priority. Our dedicated team is equipped with the necessary knowledge and resources to ensure that you receive the very best support. We will pass along your amazing feedback to Ms Winfrey Miano. If you have any questions or concerns about the program, please do not hesitate to reach out to us. We are here to serve you and provide assistance whenever you need it!

Posted 10 months ago

“David was very patient with explaining how to use the portal and access all the necessary information needed in starting a course .”

Helpful Report

Posted 10 months ago

Welcome aboard! Thank you for taking the time to leave us this wonderful feedback. We value our customers and we strive to give an exceptional customer experience to all our customers for a successful educational program. We are thrilled to learn that David was of assistance and gave you an amazing experience. We will be sure to share this feedback with him. Please do not hesitate to reach out to us for any assistance regarding the program. We are happy to be your learning partner and we will support you every step of the way!

Posted 10 months ago

“Jonathan Madrid was very patient with the situation and helpful throughout the process.”

Helpful Report

Posted 11 months ago

We appreciate this wonderful feedback. At Achieve we put our customer's interest first and offer extensive customer experience for a successful program. We are delighted to learn that Jonathan Madrid has been of assistance and that he offered quality service. We will share this amazing feedback with him. We are thrilled to be your learning partner and we will support you every step of the way. Please reach out to us for any assistance regarding the program. We are here to serve you!

Posted 10 months ago

“Paul was very patient and answered all my questions.”

Helpful Report

Posted 11 months ago

Hi Concepcion, we are thrilled to hear about your satisfaction as happy customers are our utmost priority. We take pride in our commitment to prompt and professional communication. We are delighted to learn that Paul provided you with an excellent customer experience. We are happy to be a part of your educational journey and will continue to support you until your goals are accomplished. Please don't hesitate to contact us if you need any further assistance. We are here to serve you!

Posted 10 months ago

“I'm happy that I am taking this step to finally achieve my goals for my nursing career.”

Helpful Report

Posted 11 months ago

Thank you for taking the time to leave us this amazing feedback. We highly value your goals, and our aim is to provide you with an enlightening experience on your educational journey. We are delighted to see you taking this important step towards achieving your goals for your nursing career, and we sincerely appreciate you choosing us as your learning partner. We will be with you every step of the way throughout your journey with us. Please don't hesitate to reach out to us if you have any questions or concerns.

Posted 10 months ago

“Achieve has been very supportive and Available when needed to assist with any questions or concerns. Today I was assisted by Shinell Grandison, very friendly, helpful, solved my issue in a manner of minutes. Great Job Shinell...Continue to Provide Excellent Customer Service & Care!! It TRULY Means ALOT!!”

Helpful Report

Posted 11 months ago

Thank you for taking the time to leave us with your valuable feedback. We truly appreciate it as we continuously strive to provide exceptional service to our customers. We are delighted to hear that Shinell Grandison promptly addressed all your concerns. She will be pleased to receive this outstanding feedback, knowing that she played a significant role in supporting your educational journey with us. We are eagerly looking forward to witnessing your progress and providing unwavering support at every step. Please do not hesitate to contact us if you require any further assistance or have any inquiries.

Posted 10 months ago

“My name is Gertie Warnick, and I just started with Achieve. My first encounter was with Joevid, with his introduction of what Achieve does I was sold. Then the course counselor, whose name escapes my memory at the moment. He was kind, informative, and clearly a team player when it comes to customer service. All of the staff have the same aim in my opinion and are here to give us the support we need, to see us succeed. The price is so affordable, and the if corrections are needed that are made right away. So, thank you ACHIEVE!!”

Helpful Report

Posted 11 months ago

Welcome aboard Gertie! Thank you for taking the time to leave us this wonderful feedback. Our team strives to offer extensive customer experience to all our customers. We are thrilled to hear that Joevid and the course counselor offered you quality assistance. We will share this amazing feedback with them. We are happy to be your learning partner and we support you every step of the way. Please feel free to reach out to us with any questions, concerns, or feedback regarding the program. We are here to serve you!

Posted 10 months ago

“very helpful and understanding”

Helpful Report

Posted 11 months ago

Thank you for sharing your experience with us. Your feedback motivates us to strive for excellence. Our customer success team is committed to providing you with excellent service and detailed information to ensure proper understanding and success throughout the program. Should you have any questions or require any assistance, please don't hesitate to reach out to us. We are here to support you every step of the way. We look forward to witnessing your progress and being a part of your journey.

Posted 10 months ago

“Advisor was a great help to me on registering for my exams have been in and out of the hospital over the last several months and Achieve has help me catch up and also advisor very kind. Checking in on me and asking status of my help today spent time with me registering exams very professional, and helpful.”

Helpful Report

Posted 11 months ago

Hi Melissa. Welcome back! We are thrilled to have you with us again and trust you have made a complete recovery. Thank you for taking the time to share your experience. Our customer success team is dedicated to providing you with excellent service throughout the program. I am delighted to share your kind words with your advisor. Your feedback is important to us, and it motivates us to continue delivering the best possible experience. Our team is here to assist you with any questions or concerns you may have. Please don't hesitate to reach out to us. We are excited to witness your progress and support you every step of the way.

Posted 10 months ago

Achieve Test Prep is rated 4.9 based on 216 reviews