Achieve Test Prep Reviews

Name: Achieve Test Prep
Address: 228 Park Ave S., #29831, New York, New York
Rating: 4.89

4.9 Rating 215 Reviews

99 %

of reviewers recommend Achieve Test Prep

Company Reviews

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4.9

Based on 215 reviews


Customer Service
Communication Channels	Live Chat, Telephone, Email
Queries Resolved In	Under An Hour

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Anonymous

Anonymous // 01/01/2019

Filter: Rated 1 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“If you’re serious about meeting your academic goals, and you continue to delay that idea don’t give up. I tried this program and did not find it beneficial. I took one class, one day a week for a month at 10pm till 1am because there were limited times for that course and that seem to fit my schedule. I wouldn’t do that again. On the other hand, I instantly found myself less motivated due to losses in my family. I comminuted with them for relief and I was denied. I’ve paid $1,300 for one course and yet I’m being told I have to pay another $500 until I can cancel. In my experience, this has become the most inadequate team and just a money agreement. I thought I was making the right decision for my further and instead I’m being held against my will to cancel until they get more money…. I’d rather sign up for community college rather than be persuaded numerous times to continue their program and make payments $$”

Helpful Report

Posted 8 months ago

We sincerely apologize if your experience with Achieve did not meet your expectations. As a company dedicated to helping our customers achieve their educational goals, it is disheartening for us to receive a negative review like yours. Our customers are our top priority, and we consistently strive to ensure their educational journey is both fulfilling and enjoyable. We recognize that unexpected circumstances can arise, sometimes necessitating a pause in education due to personal reasons. According to our records, you enrolled with Achieve on 02/08/2023, and we received your cancellation request on 06/02/2023. As per our agreement, customers are eligible for a full refund if they cancel within 24 hours of purchase. After this initial period, you committed to registering and paying for at least one prep course. Previously, due to personal reasons, we offered you a discount on payments for two months. This arrangement allowed you to continue at a reduced rate instead of the regular monthly fee for June and July. We mutually agreed that regular payments would resume in August. However, on 07/27/2023, we received another cancellation request from you. After a discussion, you indicated a willingness to continue with the program by making a payment. Unfortunately, our attempts to reach you and follow up were unsuccessful. Today, you contacted us again requesting to cancel the program. We are eager to work with you to find a mutually agreeable solution. We strongly encourage you to schedule an appointment with one of our advisors for a comprehensive discussion and to resolve your account. You can book an appointment by clicking on this link: https://help-me.youcanbook.me/. For further inquiries, please do not hesitate to contact us at the provided phone number. Our team is readily available to assist you.

Posted 8 months ago

“First, my instructor coughed throughout the classes every week. The instructor could not explain everything in detail, the other students were explaining the subject. I feel the program was a waste of time and money. The counsel kept telling me to pay my money in full instead of a monthly fee. The test was not explained in detail when or how the test was to be taken. So I wasted 115.00 dollars for nothing because I was not prepare correctly. Wasted money on this achieve classes for nothing.”

Helpful Report

Posted 1 year ago

Hello Sherry. Thank you for taking the time to leave us your comments. Your feedback is valuable to us as we work to improve our products and services. It is only human to cough sometimes, especially since as an instructor you have to talk for many hours at a time. We do apologize if the course material was not detailed or instructive enough for you and have reported this to our E-learning department to investigate further. We do want to note that we have highly qualified BSN instructors who have helped thousands of students achieve their goal of getting an RN degree. I can see that our advisors have provided you with more information about financial payment options. Please don't feel pressured to make the payment in full. We also have a monthly payment option available that may be more suitable for your needs. We would like to resolve your concerns by offering you classes with a different instructor and free extra tutoring on a one-on-one basis so you can reach your academic goals. Please feel free to reach out to us for more information.

Posted 1 year ago

Achieve Test Prep is rated 4.9 based on 215 reviews