ackermans have a Customer Happiness Grade of E. Customers are happy with their customer service but are unhappy with their refunds.
“
bought phone last year April 3 days later the phone is not working, took it back to the store they told me stories refusing to refund me.
”
- Reneilwe Mogale
“
I went to midlands mall ackermans to do exchange than the guy his name called Innocent gave me the bad customer services in such a way that he also suggest that I must do a refund instead of assisting me🤦♂️🤦♂️I don’t wanna lie I used to do shopping for my kids there but his attitude made me hate doing shopping at ackermans,his was rude to me
”
- Anonymous
“
20 days later still haven't received my click and collect refund plus they claim the case was resolved and closed...poor service
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- Anonymous
“
Today, I went to ackermans on Eloff Street, and Lwandile, who is very enthusiastic about his work, assisted me. He offers 100% excellent customer service.
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- Zodwa dzimba
“
ackermans connect Nkomo Tina&Amo give an excellent service, the patience they have weldone, they smile thank you so much, i promise i will not buy to any store neither Ackerman Connect Nkomo
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- Mavhungu Davhana
“
ackermans service is totally disgusting.
”
- Cathy
