“Terrible experience purchasing a car from these guys. The car was littered with issues and faults.
Currently discussing with their SOLICITORS on getting the vehicle repaired or rejected”
“Beware of false advertising!! I recently bought a 2 week old Ford Ranger to find out after V5 came in I was a 3 owner-and the vehicle was 3.5 months old. The salesman Richard has said it was pre reg then 1 owner then myself but never informed me on purchasing the vehicle.
On calling him being told to put in writing, I have video of Richard saying the vehicle is two weeks old but still won’t admit. Very poor after service and communication none existing,so be warned as they are only interested in sales and not after service.”
“I think it’s fair to say that the purchase of my new car from Acklam was one of the best experiences of buying a car that I have ever undertaken( I have brought a lot of cars and experienced a lot of dealers in my time). Joe and the team understood my requirements and ensured that my requirements were fulfilled in a professional and friendly manner. It must also be said that Joe put in a lot of effort to ensure that I drove away with my dream car and that ensured that all finance matters were dealt with to meet my needs. Lastly I recommend anyone that buys from Acklam visits the dealerships showroom to see the hard work that the team puts in and enjoy the experience”
“Fantastic Garage, top quality cars ranging from sports cars to 4x4 and even top of the range luxury. Liam and the sales team are very thorough and their knowledge of the cars they are selling are second to none. Gave me a very competitive price for my part exchange and even knocked a good amount of money off my new car. The purchase was easy and seamless and the service was first class, I will be using them from now on and I will be advising my friends and family to do the same. Thanks for your help and I'll see you guys soon 😊”
“I bought a Range Rover Sport about a month ago, I have to say top level of service the car is absolutely perfect , no need to worry about buying high end cars from this company, way better than main dealer service. Thanks to joe and the rest of the team. Regards Mark Myers”
“Nice cars decent garage bad experience with one staff member which I think makes the whole thing bad JOE KHAN avoid this little dealer would never go back there rude and arrogant shame really!!! AVOID”
“This dealership is the worse dealership…EVER. AVOID!!!
This dealership is the worse dealership I have ever encountered. From being pushed and rushed into a decision and then being told they had read my credit file. I am fuming that this is allowed to happen, and I suppose this is what you get when you try to move away from a main dealership experience, you get treated like this. Richard the salesperson was fine until there were questions being asked about what finance companies they used, then he turned and got snotty telling me he’s viewed my credit file as it was shared with him by the finance company. This is a break in confidentiality and data protection. Avoid this dealership at all costs if you want to keep your information private.I”
“This dealership is the worse dealership…EVER. AVOID!!!
This dealership is the worse dealership I have ever encountered. From being pushed and rushed into a decision and then being told they had read my credit file. I am fuming that this is allowed to happen, and I suppose this is what you get when you try to move away from a main dealership experience, you get treated like this. Richard the salesperson was fine until there were questions being asked about what finance companies they used, then he turned and got snotty telling me he’s viewed my credit file as it was shared with him by the finance company. This is a break in confidentiality and data protection. Avoid this dealership at all costs if you want to keep your information private.”
“Brought a Range Rover Evoque from Joe Khan at Acklam Car Centre. I am from London so he did everything he can to ensure the sales process was as smooth as possible. He arranged all the finance and all paperwork before I went in to pick up my car, so it was all ready for me for when I got there. I took the train down from London to Darlington, and he arranged for me to be picked up and taken to the showroom, which was a nice touch! There was a small issue with the camera on my car which is instantly took care off. Really happy with the service I received from him so I recommended him to my brother who is now in the process of buying a BMW from him. Thanks Joe :-)”
“Fantastic service from John yet again. Quick turn around times, great deal and everything was sorted for us. Would highly recommend Acklam, we wont be going anywhere else to buy a car.”
“hi after buying atop specs Mercedes c250 amg in july 2018 5 weeks later door handle lights stipped working I contacted acklam and spoke to young female and was told it was not covered with warrenty so then red mist after a week to calm down I ciontacted liam and he put me onto Claire who was so up to date and very helpful and arranged for my car to be repaired locally in Kilmarnock so I take this opertunity and give a big thanks to both liam and Claire another very happy customer”
“Was sold a warranty added onto finance was told was free but never read b4 I signed silly me Liam salesman great but let down with business manager and 3 lights not working on door handles car only 5 weeks old when I called girl about warranty and was told not covered shocking won’t deal again please look at small print b4 you sign unlike me !!!!”
“I bought my first car from acklam car centre today, was so impressed with the service from john and was well looked after. Can't believe how quick and straightforward this car purchase was, would definitely recommend I wouldn't go elsewhere now. Thankyou john!!”
“We were looking for a bigger family car on a budget and are so glad we came across acklam car centre. Matthew was so helpful and not at all pushy, the whole experience was stress free. There were some part that weren't with the car which they gladly purchased and sent out to us. First class customer service and the car was immaculate.”
“If felt like I was looking for my perfect car forever until I came across these guys on autotrader.
I had been so fussy with what I wanted I couldn't seem to find it absolutely anywhere. These guys had exactly what i wanted down to every little detail.
It was a good couple of hours away from me in Chesterfield which was a real downer but once I had spoke to Joe on the phone I already felt like I knew these guys.
I slept on it and thought I was mad not to go and see them. Within a few days the car was mine and I was driving it home with a beautiful bunch of flowers they had given me.
Joe Khan and Jake Alexander was the two guys I delt with. They made me feel so comfortable about my purchase and very much at home.
I would definitely recommend these guys to everybody I know they was definitely worth the drive! They have got a lovely showroom with some real beauty's.”
