Addison Ross Reviews

Name: Addison Ross
Address: Berwick Rd Wooler Northumberland UK, ,, Berwick Rd Wooler Northumberland UK, ,, Wooler
Rating: 4.82

4.8 Rating 2,944 Reviews

95 %

of reviewers recommend Addison Ross

4.8

Based on 2,944 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	97%
Accurate And Undamaged Orders	97%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5

Visit Website

Phone:

(0)1668 281014

Email:

sales@addisonross.com

Location:

Berwick Rd Wooler Northumberland UK, ,,
Berwick Rd Wooler Northumberland UK, ,
Wooler
NE71 6AH

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Addison Ross 1 star review on 12th July 2023

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“excellent service, and product thank you.”

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Posted 4 years ago

“Lovely photo frame, well packaged and presented. I was kept fully informed of a short delay in delivery caused by Storm Arwen, would not hesitate to use Addison Ross again.”

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Posted 4 years ago

Thank you very much for your very kind review we really appreciate you taking the time for us. IT's been a difficult week with the power cuts so we really appreciate your understanding. Kind regards Sarah Ross

Posted 4 years ago

“Issues with DPD delivery, still not received when delivery was supposed to.be Thursday 2ndDecember”

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Posted 4 years ago

As we mentioned on your Facebook query we are keen to help and replace your order, if you could phone or send us with your order number. Yours sincerely Addison Ross

Posted 4 years ago

“My delivery has still not arrived despite 2 alleged attempts. No card was put through our letterbox as evidence of these attempts - and my husband was Working in the house at the alleged times when delivery was allegedly attempted l am mystified why it was not achieved!”

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Posted 4 years ago

I'm so sorry to hear this, if you could possibly email or phone us with your name and order number we will resolve the situation with DPD and of course resend your order. Sarah Ross

Posted 4 years ago

“I love my bright little yellow tray and now I am coveting the larger one. I do hope they see fit to have a January sale so that I can justify an even greater indulgence!”

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Posted 4 years ago

“Absolutely lovely clock to have and enjoy!”

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Posted 4 years ago

“I ordered a Silent Clock. The delivery was quick, the clock was perfect and 'silent'! Customer service was great too as I accidentally put two orders through. Cancellation of one order was seamless. I would highly recommend.”

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Posted 4 years ago

“Brought one of the beautiful Pink photo frames for a friend. I am absolutely delighted with the product, as it is quite simply beautiful and I know my friend will be thrilled with it. Even down to the lovely gift box packaging and the service on when it would arrive has been easy and straightforward. I will now be purchasing some more, as they are such great gifts, and I believe they have an offer on 3 for 4 on at the moment, so no reason not too.”

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Posted 4 years ago

Thank you very much for your very kind review we really appreciate you taking the time for us. Kind regards Sarah Ross

Posted 4 years ago

“OBSESSED with this brand I stumbled across online….high quality, luxurious frame and free print that arrived beautifully packaged. I am so pleased with it so I’ve ordered 4 more as Christmas gifts! 💕”

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Posted 4 years ago

“Really pleased with this photo frame - a classic silver frame: just what I was looking for. Beautifully packaged and presented, too - would recommend.”

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Posted 4 years ago

“Great speedy service and love the frame”

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Posted 4 years ago

“Arrived on time, beautifully packed, exactly what was ordered”

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Posted 4 years ago

“Pink jewellery box is amazing - love it”

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Posted 4 years ago

“Great quality, easy website to use, love how the frames turn up with the chosen print in it! Fantastic service for really lovely producers, would definitely use you again.. now have my eye on the scalloped trays!!!”

Addison Ross 5 star review on 27th November 2021

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Posted 4 years ago

“Just what I was looking for, a quality product that looks good and does its job”

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Posted 4 years ago

“Excellent service very quick and excellent products, never disappointed. Beautifully wrapped, used before and will use again, would recommend too.”

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Posted 4 years ago

“Stunning items and amazing service!”

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Posted 4 years ago

“I congratulate Addison Ross on its products. The quality of the photo frames is excellent and look even more special because of the beautiful packaging. They make wonderful gifts.”

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Posted 4 years ago

Thank you very much for your very kind review we really appreciate you taking the time for us. Kind regards Sarah Ross

Posted 4 years ago

“Beautiful frame. Delivered very quickly and well packaged.”

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Posted 4 years ago

“Bought a silver plated picture frame. Quality and design of the frame was excellent. Next day delivery from DPD. Communication was very good with helpful staff. Very pleased!,”

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Posted 4 years ago

Addison Ross is rated 4.8 based on 2,944 reviews