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Addison Ross Reviews

4.8 Rating 2,942 Reviews
95 %
of reviewers recommend Addison Ross
4.8
Based on 2,942 reviews
Shipping & Delivery
Delivery Methods
Courier
Average Delivery Time
Within 5 Days
On-time Delivery
97%
Accurate And Undamaged Orders
97%
Customer Service
Communication Channels
Email, Telephone, Live Chat
Queries Resolved In
Under An Hour
Customer Service
4.9 out of 5
Read Addison Ross Reviews
Visit Website

Phone:

(0)1668 281014

Email:

sales@addisonross.com

Location:

Berwick Rd Wooler Northumberland UK, ,,
Berwick Rd Wooler Northumberland UK, ,
Wooler
NE71 6AH

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Addison Ross 1 star review on 22nd April 2026
Christine Mitchell
Addison Ross 1 star review on 12th July 2023
Madeleine Brindle
Addison Ross 5 star review on 28th January 2023
Fiona Matthews
Addison Ross 5 star review on 7th December 2022
Debora Banham
Addison Ross 5 star review on 7th December 2022
Juloe Moyle
Addison Ross 5 star review on 26th November 2022
Lesley Hutcheson
Addison Ross 5 star review on 13th November 2022
Brenda Patrick
59
Anonymous
Anonymous  // 01/01/2019
Very pleased with 4 frames purchased. Quick turnaround and delivery .kept informed through tracking. Very pleased with the frames superb quality. Would use this company again.
Helpful Report
Posted 4 years ago
I have recently purchased a lovely photo frame...the service and help I have received has been excellent. It was packaged beautifully. I would highly recommend Addison Ross to my friends and family. Thank you for great customer service.
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Posted 4 years ago
Love love love the brand. Everything is so beautiful. From the design to the presentation. My recent purchase was picture frames and a jewellery box. Will be coming back for more lovely quality and craftsmanship.
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Posted 4 years ago
The website vas very easy to navigate and delivery was prompt as stated. The picture frame was very well wrapped for delivery and arrived in perfect condition. A good product and a very good company.
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Posted 4 years ago
Addison Ross were very quick to reply when I had a query before ordering. The delivery speed was also excellent. Very happy with the product as well.
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Posted 4 years ago
I am thrilled with the silver 8 x 10 frame I purchased last week for my son's wedding photo. The frame arrived very quickly and is now in situ and looking wonderful amongst my other numerous frames!
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Posted 4 years ago
Very pleased with product, ease of ordering & speed of delivery - top notch
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Posted 4 years ago
Fantastic company. Beautiful frame. Extra quick delivery.
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Posted 4 years ago
Brought as a wedding present I’m hoping the couple will be happy with the gift.
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Posted 4 years ago
Stunning frames, excellent customer service and fast delivery! Perfect for a lovely present.,
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Posted 4 years ago
Great product
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Posted 4 years ago
I have had a few items from the company and am delighted with all of them. The items always come beautifully packaged and delivered extremely promptly. Do not hesitate to make an order, you will most certainly not be disappointed.
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Posted 4 years ago
Really happy with the prints and frames I ordered. Had a slight issue with one of the prints and Cath sorted perfectly. Very personal, efficient service and happy to be supporting a small business.
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Posted 4 years ago
I ordered a photo frame which was despatched promptly packaged well and arrived intact. Thank you
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Posted 4 years ago
Delighted with product & very quick delivery
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Posted 4 years ago
Brilliant service and packing so well done. The frame was just perfect. Thank you.
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Posted 4 years ago
Speedy, reliable, excellent product
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Posted 4 years ago
Lovely clock, quick delivery
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Posted 4 years ago
There is so much rubbish being offered online these days that it was very pleasing to receive something of such excellent quality for a change. The photo frames are of excellent quality and well packaged and presented. The frames were also delivered on time as well. So all in all a good online shopping experience.
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Posted 4 years ago
Excellent customer service and understanding. Fast response. I will shop again with confidence. Truly, Nancy K
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Posted 4 years ago
Addison Ross is rated 4.8 based on 2,942 reviews