Addison Ross Reviews

Name: Addison Ross
Address: Berwick Rd Wooler Northumberland UK, ,, Berwick Rd Wooler Northumberland UK, ,, Wooler
Rating: 4.82

4.8 Rating 2,944 Reviews

95 %

of reviewers recommend Addison Ross

4.8

Based on 2,944 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	97%
Accurate And Undamaged Orders	97%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5

Visit Website

Phone:

(0)1668 281014

Email:

sales@addisonross.com

Location:

Berwick Rd Wooler Northumberland UK, ,,
Berwick Rd Wooler Northumberland UK, ,
Wooler
NE71 6AH

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Addison Ross 1 star review on 12th July 2023

Anonymous

Anonymous // 01/01/2019

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“Love the Bobbin Salt/Pepper Mill in Green. Fab range of colours, excellent quality.”

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Posted 3 years ago

“If you are searching for a bedside clock, your search is over.. Perfect transaction from start to finish… Thank you!”

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Posted 3 years ago

“Lovely family business selling the most beautiful picture frames I’ve ever found - and so much more. Love the service they offer, to upload your favourite photos as you order a frame and they print and insert in the frame, so you can gift to whomever you please - fantastic Christmas present idea. Lots of chic colours to suit every taste and decor, I’ve bought numerous and will buy again. Go check out their website to see what other gorgeous products they offer.”

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Posted 3 years ago

“Bought a framed photo for a Christmas gift. A fantastic quality product which arrived beautifully packaged within a couple of days of ordering”

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Posted 3 years ago

“Amazing, efficient service and wonderful products. The ideal present!”

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Posted 3 years ago

“The placemats are beautiful and packaged very well. The lacquer colours are glorious. I got two salt and pepper mills. My only disappointment is that the salt mill doesn't grind very well, although I have tried various rough sea salt brands.”

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Posted 3 years ago

Hi Jane, Thank you so much for your reply. We highly recommend using rock salts rather than sea salt to get the best grind. I hope this helps, and we really appreciate the feedback!

Posted 3 years ago

“I love the products I bought from Addison Ross. They arrived in a beautiful box and carefully packaged. I rang them the next day with a query with my order, which was resolved swiftly and far exceeded my expectations of the service I received. The lady I spoke to was very friendly and very keen to help get it right. I will happily buy from Addison Ross again. Fantastic company to buy from and all their products are of the highest quality.”

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Posted 3 years ago

“Excellent and very speedy service”

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Posted 3 years ago

“High quality product, beautifully packaged and promptly delivered. Thankyou.”

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Posted 3 years ago

“Very attractive and unusual frames - perfect as a present. However,and a very swift delivery. I had difficulty in uploading a photo to go into the frames as suggested and did not see -upload photo - when buying the frames at the check out. Perhaps a little more suggestions/information for the older persons would be useful.”

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Posted 3 years ago

“Bought the photo frame as a 50th birthday present. Am sure my niece will be thrilled with it. Quality is superb.”

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Posted 3 years ago

“Beautiful photo frame,well made,great quality,value for money.”

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Posted 3 years ago

“Class act quality plus delivery lovely frames I like the look of your pepper mills”

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Posted 3 years ago

“My 'go-to' company for beautiful frames and the ability to upload a photo is an added advantage to the ready-made display. I would love to see a customer loyalty program but having said that, how many more photo frames can I fit in my house... ? Well with a daughter still to marry, two little grandsons to record, gran-twins on the way and many more to come, I had better make space because I will be back for more - and I can never resist giving them as presents too! And the delivery is incredibly fast! I can find only good things to say...”

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Posted 3 years ago

Dear Geva, That's incredibly kind of you to say and thank you for the suggestion we will definitely put that on our list! Kind regards Sarah Ross

Posted 3 years ago

“Ive been after a Travel picture frame , for quite a while ( since my Grandaughter arrived ) , & I bought one ( from Addison Ross ) about 6 months ago . It sat on my bedside table on my Holiday break to Kefalonia & I Loved it . My family said how nice it was , so Ive bought 4 more , as they have got Holidays planned ( and 1 Honeymoon ) & I fully expect to see pics of these Frames , on their Facebook feed . The Frames are Perfect , well made & a Treasure to hold . Great Value , thanks”

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Posted 3 years ago

Dear Robert We're so pleased to hear how much you like our travel frame! Thank you so much for your kind review it really does mean a lot to us and we do read them all! Kind regards Sarah Ross

Posted 3 years ago

“Beautiful frames- stylish and elegant. Will certainly appeal to the discerning customer. Very well priced for the excellent quality.”

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Posted 3 years ago

“Quality product and excellent service.”

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Posted 3 years ago

“Everything all good Delivery very quick and product just what I wanted.”

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Posted 3 years ago

“High quality unique product, received very rapidly after ordering a tray at an event. The lacquer / paint gloss finish is flawless and resists stains well. The designs are slightly Bauhaus and very modern industrial.”

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Posted 3 years ago

“Beautiful frames and amazing customer service.”

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Posted 3 years ago

Addison Ross is rated 4.8 based on 2,944 reviews