Addison Ross Reviews

Name: Addison Ross
Address: Berwick Rd Wooler Northumberland UK, ,, Berwick Rd Wooler Northumberland UK, ,, Wooler
Rating: 4.82

4.8 Rating 2,944 Reviews

95 %

of reviewers recommend Addison Ross

4.8

Based on 2,944 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	97%
Accurate And Undamaged Orders	97%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5

Visit Website

Phone:

(0)1668 281014

Email:

sales@addisonross.com

Location:

Berwick Rd Wooler Northumberland UK, ,,
Berwick Rd Wooler Northumberland UK, ,
Wooler
NE71 6AH

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Addison Ross 1 star review on 12th July 2023

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Excellent quality triple photo frame, beautifully packed.”

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Posted 5 years ago

“Such a very efficient company, dispatched my item so quickly. Ordered a stunning silver frame for my mother in laws Birthday and it arrived a couple of days later. It was wrapped beautifully and I could have cried when I saw how lovely the frame was with the picture they added to it. So so pleased, thank you Addison Ross.”

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Posted 5 years ago

“Fantastically efficient- my frame arrived the next day, beautifully packaged and has now gone to a newly married couple for one of their wedding photos. I know they will be delighted. Thank you”

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Posted 5 years ago

“Beautiful and classic photo frames with excellent service! I received my fabulous photo frames with photo perfectly fitted in within 2 days! I will purchase all of my photo frames with Addison Ross from now on!”

Addison Ross 5 star review on 12th September 2021

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Posted 5 years ago

Thank you very much for your very kind review we really appreciate you taking the time for us. Kind regards Sarah Ross

Posted 5 years ago

“Love the clock but can anyone tell me how to screw the stand in so it stays up? The brass stand does not fit the hole in the back.”

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Posted 5 years ago

There is a screw hole on the back right hand corner which the leg screws into, please email us directly if you would like any help. Yours sincerely Addison Ross

Posted 5 years ago

“Beautiful frame bought as a wedding gift. Excellent service as arrived day after I ordered.”

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Posted 5 years ago

“The frame is lovely and beautifully presented. We live the fact we could include a gift card and picture at no extra cost. Delivery was quick. A lovely quality frame we are very happy! Thank you.”

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Posted 5 years ago

“I have bought frames from Addison Ross before and ordered a few more recently . They make fabulous presents and come in many different colours . My order arrived the next day, which was fantastic , and they always come so beautifully packed. I can’t recommend Addison Ross more highly - fantastic product .”

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Posted 5 years ago

“Great service , excellent quality , beautifully packed and delivered on time ! Can’t get any better ! Thank you !”

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Posted 5 years ago

“Entirely satisfied with product and service. Roger”

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Posted 5 years ago

“Amazing quality frames. I will be buying a few more as presents. Worth the money.”

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Posted 5 years ago

“Excellent service from Addison Ross and very pleased with the photo frames. Thank you.”

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Posted 5 years ago

“Beautiful frame which arrived very quickly. Thank you.”

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Posted 5 years ago

“The only place I buy frames from now! I came across Addison Ross on my favourite interior designers page Sophie Patterson and could not be more pleased. The frames are absolutely beautiful and amazing quality, I love how easy it is for me to upload my picture for my frame and again this is amazing quality. They come beautifully gift boxed which I love as I am a sucker for packaging and on top of this their customer service is amazing! My discount code had not gone through when I place my order for my second frame and they came back immediately and refunded me the code difference straight away! I am not one to write reviews but this is honestly one of my favourite shopping experiences online if not the best!”

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Posted 5 years ago

Thank you so much Danielle, what a lovely review, we will definitely pass it on to all the relevant people, so pleased you found us! We're also big fans of Sophie Patterson! Sarah Ross

Posted 5 years ago

“Very Pleased Exactly what we wanted and delivered early: 2 days”

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Posted 5 years ago

“Almost pointless adding my review to the already many five star comments. The customer service of this company is 2nd to none. They are delightful people and make wonderful products. A number of companies that have crossed my path could take lessons on how to treat the customer!”

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Posted 5 years ago

Dear Moira Thank you so much for your very kind review, I can't tell you how much we appreciate it and I've shared this with the whole team! Kind regards Sarah Ross

Posted 5 years ago

“Beautiful frames just as displayed on the web. Excellent and speedy service, frames were dispatched on the same day and were in South Africa within 3 days. I couldn't be more happier.”

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Posted 5 years ago

“Great product, great delivery”

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Posted 5 years ago

“Beautiful quality, fast delivery! Wonderful company to deal with. Thank you so much”

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Posted 5 years ago

“I love Addison Ross frames, great value and always look so smart. Recently framed one of my daughters' weddings.... Will always be back for more. Great product, great service and with the 4 for 3 - great value too”

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Posted 5 years ago

Addison Ross is rated 4.8 based on 2,944 reviews