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Addison Ross Reviews

4.8 Rating 2,944 Reviews
95 %
of reviewers recommend Addison Ross
4.8
Based on 2,944 reviews
Shipping & Delivery
Delivery Methods
Courier
Average Delivery Time
Within 5 Days
On-time Delivery
97%
Accurate And Undamaged Orders
97%
Customer Service
Communication Channels
Email, Telephone, Live Chat
Queries Resolved In
Under An Hour
Customer Service
4.9 out of 5
Read Addison Ross Reviews
Visit Website

Phone:

(0)1668 281014

Email:

sales@addisonross.com

Location:

Berwick Rd Wooler Northumberland UK, ,,
Berwick Rd Wooler Northumberland UK, ,
Wooler
NE71 6AH

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Addison Ross 1 star review on 12th July 2023
Madeleine Brindle
Addison Ross 5 star review on 28th January 2023
Fiona Matthews
Addison Ross 5 star review on 7th December 2022
Debora Banham
Addison Ross 5 star review on 7th December 2022
Juloe Moyle
Addison Ross 5 star review on 26th November 2022
Lesley Hutcheson
Addison Ross 5 star review on 13th November 2022
Brenda Patrick
Addison Ross 5 star review on 27th October 2022
Verity Barrow
58
Anonymous
Anonymous  // 01/01/2019
“Excellent choice, service and speedy delivery!”
Helpful Report
Posted 5 years ago
“Delighted with my photo frames. Beautiful colours and very good quality. Order arrived promptly. Very pleased overall.”
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Posted 5 years ago
“Absolutely delighted with my purchase of clock, just what I wanted and exactly as shown on line. Delivery was very quick and packaged superbly. Would definitely purchase from Addison Ross again.”
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Posted 5 years ago
“Great reasonably product, beautifully packaged making it the perfect gift…and incredibly prompt service! Will definitely be purchasing from Addison Ross again!”
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Posted 5 years ago
“good quick service - it was a present, but sure it will be greatly appreciated! it looked lovely”
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Posted 5 years ago
“A perfect shopping experience. The website is easy to navigate, the photo frame that I selected was available in various size options and was really good quality. The option of uploading a photo and having the frame delivered with the photo already framed was wonderful. The packaging was classy - just opening it was part of the whole experience. And the cherry on the cake was using DPD couriers that provide loads of updates on how close they are. For me, the classiest shopping experience of 2021 .”
Helpful Report
Posted 5 years ago
What a lovely review! Thank you very much we really appreciate you taking the time for us. Kind regards Sarah Ross
Posted 5 years ago
“Excellent frames and very well packaged. My order arrived quickly too. I will be using this company again.”
Helpful Report
Posted 5 years ago
“Great shopping experience, prompt delivery and beautiful photo frame!”
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Posted 5 years ago
“Beautifully crafted, lovely presentation and packaging, and delivery within the week. What more could one ask?”
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Posted 5 years ago
“Lovely frame, prompt delivery. Unfortunately I had failed to upload the picture and they offered to do the picture after the event. I was obviously delighted to accept.”
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Posted 5 years ago
“I ordered my frame last week and it arrived yesterday! It is even lovelier than expected and was beautifully packaged. Exceptional service as I live in France and when I have tried to order from the UK recently I was told it was impossible because of Brexit. However, you managed it. Well done Addison Ross!”
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Posted 5 years ago
“Thank you for very fast delivery of my 10 x 8 photo frame. Extremely easy to order on line and great service. The frame was packaged extremely well. This is a special present for my sister who received an honour in the Queens Birthday Honours List and she can use it to display the photo which will be taken when she receives the award in a couple of weeks time. I am sure it will have pride of place in her sideboard.”
Helpful Report
Posted 5 years ago
Thank you very much for your very kind review we really appreciate you taking the time for us and congratulations to your sister!! Kind regards Sarah Ross
Posted 5 years ago
“Two silver plated frames bought on an urgent order. The lady at the shop was most helpful and ensured a next day delivery. The items were wrapped really well in multiple boxes to ensure no damage. Really good quality items. Excellent value for money. Absolutely delighted with the purchase.”
Helpful Report
Posted 5 years ago
“Very prompt service. I had paid extra for express delivery but was still pleasantly surprised when it arrived the next day. Thankyou”
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Posted 5 years ago
“Excellent customer service, quality photo frames which I can recommend.”
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Posted 5 years ago
“Great product & excellent service”
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Posted 5 years ago
“I have bought a couple of photo frames recently as presents and both have been absolutely beautiful and very well received. Customer service was first class and attention to detail offering personalised cards and photos to be included in the frames at no extra cost is a very special extra touch. Would highly recommend.”
Helpful Report
Posted 5 years ago
“Great Quality and colours within the Enamel Range. I love Chiffon, it is a soft Taupe and tones in with most colours. I have purchased many times before and still return due to the quality.”
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Posted 5 years ago
“Absolutely love the photo frame”
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Posted 5 years ago
“I was delighted with my photo frames beautiful quality love them thank you”
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Posted 5 years ago
Addison Ross is rated 4.8 based on 2,944 reviews