Addison Ross Reviews

Name: Addison Ross
Address: Berwick Rd Wooler Northumberland UK, ,, Berwick Rd Wooler Northumberland UK, ,, Wooler
Rating: 4.82

4.8 Rating 2,942 Reviews

95 %

of reviewers recommend Addison Ross

4.8

Based on 2,942 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	97%
Accurate And Undamaged Orders	97%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5

Visit Website

Phone:

(0)1668 281014

Email:

sales@addisonross.com

Location:

Berwick Rd Wooler Northumberland UK, ,,
Berwick Rd Wooler Northumberland UK, ,
Wooler
NE71 6AH

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Addison Ross 1 star review on 22nd April 2026

Anonymous

Anonymous // 01/01/2019

Filter: Rated 5 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Lovely frame, prompt delivery. Unfortunately I had failed to upload the picture and they offered to do the picture after the event. I was obviously delighted to accept.”

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Posted 4 years ago

“I ordered my frame last week and it arrived yesterday! It is even lovelier than expected and was beautifully packaged. Exceptional service as I live in France and when I have tried to order from the UK recently I was told it was impossible because of Brexit. However, you managed it. Well done Addison Ross!”

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Posted 4 years ago

“Thank you for very fast delivery of my 10 x 8 photo frame. Extremely easy to order on line and great service. The frame was packaged extremely well. This is a special present for my sister who received an honour in the Queens Birthday Honours List and she can use it to display the photo which will be taken when she receives the award in a couple of weeks time. I am sure it will have pride of place in her sideboard.”

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Posted 4 years ago

Thank you very much for your very kind review we really appreciate you taking the time for us and congratulations to your sister!! Kind regards Sarah Ross

Posted 4 years ago

“Two silver plated frames bought on an urgent order. The lady at the shop was most helpful and ensured a next day delivery. The items were wrapped really well in multiple boxes to ensure no damage. Really good quality items. Excellent value for money. Absolutely delighted with the purchase.”

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Posted 4 years ago

“Very prompt service. I had paid extra for express delivery but was still pleasantly surprised when it arrived the next day. Thankyou”

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Posted 4 years ago

“Excellent customer service, quality photo frames which I can recommend.”

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Posted 4 years ago

“Great product & excellent service”

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Posted 4 years ago

“I have bought a couple of photo frames recently as presents and both have been absolutely beautiful and very well received. Customer service was first class and attention to detail offering personalised cards and photos to be included in the frames at no extra cost is a very special extra touch. Would highly recommend.”

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Posted 4 years ago

“Absolutely love the photo frame”

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Posted 4 years ago

“I was delighted with my photo frames beautiful quality love them thank you”

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Posted 4 years ago

“Excellent quality triple photo frame, beautifully packed.”

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Posted 4 years ago

“Such a very efficient company, dispatched my item so quickly. Ordered a stunning silver frame for my mother in laws Birthday and it arrived a couple of days later. It was wrapped beautifully and I could have cried when I saw how lovely the frame was with the picture they added to it. So so pleased, thank you Addison Ross.”

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Posted 4 years ago

“Fantastically efficient- my frame arrived the next day, beautifully packaged and has now gone to a newly married couple for one of their wedding photos. I know they will be delighted. Thank you”

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Posted 4 years ago

“Beautiful and classic photo frames with excellent service! I received my fabulous photo frames with photo perfectly fitted in within 2 days! I will purchase all of my photo frames with Addison Ross from now on!”

Addison Ross 5 star review on 12th September 2021

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Posted 4 years ago

Thank you very much for your very kind review we really appreciate you taking the time for us. Kind regards Sarah Ross

Posted 4 years ago

“Beautiful frame bought as a wedding gift. Excellent service as arrived day after I ordered.”

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Posted 4 years ago

“The frame is lovely and beautifully presented. We live the fact we could include a gift card and picture at no extra cost. Delivery was quick. A lovely quality frame we are very happy! Thank you.”

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Posted 4 years ago

“I have bought frames from Addison Ross before and ordered a few more recently . They make fabulous presents and come in many different colours . My order arrived the next day, which was fantastic , and they always come so beautifully packed. I can’t recommend Addison Ross more highly - fantastic product .”

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Posted 4 years ago

“Great service , excellent quality , beautifully packed and delivered on time ! Can’t get any better ! Thank you !”

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Posted 4 years ago

“Entirely satisfied with product and service. Roger”

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Posted 4 years ago

“Amazing quality frames. I will be buying a few more as presents. Worth the money.”

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Posted 4 years ago

Addison Ross is rated 4.8 based on 2,942 reviews