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Addison Ross Reviews

4.8 Rating 2,942 Reviews
95 %
of reviewers recommend Addison Ross
4.8
Based on 2,942 reviews
Shipping & Delivery
Delivery Methods
Courier
Average Delivery Time
Within 5 Days
On-time Delivery
97%
Accurate And Undamaged Orders
97%
Customer Service
Communication Channels
Email, Telephone, Live Chat
Queries Resolved In
Under An Hour
Customer Service
4.9 out of 5
Read Addison Ross Reviews
Visit Website

Phone:

(0)1668 281014

Email:

sales@addisonross.com

Location:

Berwick Rd Wooler Northumberland UK, ,,
Berwick Rd Wooler Northumberland UK, ,
Wooler
NE71 6AH

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Addison Ross 1 star review on 22nd April 2026
Christine Mitchell
Addison Ross 1 star review on 12th July 2023
Madeleine Brindle
Addison Ross 5 star review on 28th January 2023
Fiona Matthews
Addison Ross 5 star review on 7th December 2022
Debora Banham
Addison Ross 5 star review on 7th December 2022
Juloe Moyle
Addison Ross 5 star review on 26th November 2022
Lesley Hutcheson
Addison Ross 5 star review on 13th November 2022
Brenda Patrick
59
Anonymous
Anonymous  // 01/01/2019
A simple order process with prompt delivery and a quality product - what more is there to say? I would use them again.
Helpful Report
Posted 4 years ago
Fantastic frames I absolutely love them. Thank you.
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Posted 4 years ago
Excellent service, it arrived quickly over the Christmas period and it was a lovely touch having the photo included
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Posted 4 years ago
Kimberely was amazing with a difficult order and made everything work on time
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Posted 4 years ago
Great products, Great service and 10% off first buy a bonus. Would highly recommend product arrived early beautifully packaged 👍
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Posted 4 years ago
Amazing service, beautiful frames, fast delivery. . Thoroughly recommend Addison Ross
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Posted 4 years ago
Frames and pictures turned out great. Also delivery was very fast.
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Posted 4 years ago
Great service and great products. We are delighted with the items we purchased, and will continue to be loyal customers.
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Posted 4 years ago
Beautiful Frames- the perfect Christmas Gift for Grandparents
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Posted 4 years ago
Brilliant service, beautiful frame and the picture quality is great too
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Posted 4 years ago
Was recommended to you and was not disappointed. Really pleased with my frame with my uploaded picture will be such a wonderful Christmas present for my mum. Great service and updates with order will definitely use you again
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Posted 4 years ago
Very impressed with my purchase - a photo frame and print included. The frame is lovely and the photo came out really well - very good quality print. It looks great!
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Posted 4 years ago
Lovely frames which add a little sparkle to my room without looking garrish. Excellent quality and look just like they do on the website. I took advantage of the 4 for the price of 3 which made them more affordable. Not the cheapest but you get what you pay for.
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Posted 4 years ago
Great service, super quality and speedy delivery.
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Posted 4 years ago
Beautiful photo frame (aren’t they all) and the ability to upload a photo and then have it all ready to go when it arrives (very nice gift box too) is just the easiest way to give a perfect gift.
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Posted 4 years ago
I ordered the wrong frame - I emailed to rectify the order but I had no reply for 2 days. However when I phoned I spoke to a person who immediately passed me on to somebody that could help. I was advised to cancel & reorder which I did. This person was so helpful they went above & beyond. They sorted out my order I spoke with them again they checked the quality of my photo and also processed my new order to post that day as I explained it was for my parent's imminent golden wedding anniversary. I believe it was Ruth but I'm not sure. To be able to simply just explain the problem to an actual person on the phone and them reassure you that it would be all sorted out the same day made all the difference. Tho photo frame was also of excellent quality great product and service
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Posted 4 years ago
100 % positive review about my purchase .Easy to use website, great choice, realistic pricing, prompt delivery, and a fantastic British made item . Thank you
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Posted 4 years ago
Websire purchase - Christmas gift. The website and its ordering system were clear and straightforward. The order was acknowledged, dispatched and arrived rapidly. Excellent.
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Posted 4 years ago
Excellent quality I shall be buying more If it’s good enough for India Hicks it’s good enough for me. Perfect Many thanks 😍
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Posted 4 years ago
Very positive transaction
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Posted 4 years ago
Addison Ross is rated 4.8 based on 2,942 reviews